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I had the same problem, The Insignia filters work fine. If you compare the latching ramps on the filter they are slightly different on the genuine Samsung filters and do not work.
Sorry, there was a problem. Please try again later.Hello, To get this reviewed for you, I will like to suggest to get in touch with us at the link below for further assistance Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
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