“All (3) of my devices (all the Insignia WiFi Smart Plug w/ Power Meter) disappeared on my app. Using an iphone. Out of state now, cannot reconnect. Is there a way to restore them without actually being in front of the devices?”
Answer This Question
1-5 of 5 Answers
Yes I have the same problem. Logging off and logging back into app *might* restore the devices. Else we have to wait for an app update. (Yes: horrible quality!)
Sorry, there was a problem. Please try again later.Try rebooting your router through the router app?! That might work.
Sorry, there was a problem. Please try again later.If your Internet went down or the router died, then no. You would have to be on location to fix or troubleshoot an issue such as this unless your Internet service was temporarily down, in which case they should reappear when service is restored.
Sorry, there was a problem. Please try again later.no, you need to be in the house to restore them. i returned mine and purchased the plugs from TP-link. the insignia plug disappears every few weeks. the TP-link has worked for 6 months without trouble.
Sorry, there was a problem. Please try again later.Probably not, software is unreliable. Mine appeared on the iPhone Home app with no setup. You can try that.
Sorry, there was a problem. Please try again later.