“The audio does not pause when I press the play/pause button. I must turn the headset off to stop the audio. After I turn it back on, the audio resumes when I press the play/pause button. Is this normal? Or, is my device defective?”
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Hello spectru, please contact us at 877-467-4289 and we will gladly assist you with your wireless earbuds. Omar S. - Insignia Support.
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