“Mine connected once to my iphone6s and I went to the gym and now they won't connect at all. Ideas?”

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• Have your phone forget the device and then re-pair them.

  Answered by Kevin 8 years ago

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• In your phone settings, "forget" the device and redo. I've had that happen when switching between my phone and laptop and it worked without a hitch.

  Answered by Minerva76 8 years ago

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• Have you tried to select forget on you phone then retry. If you have not done that it might work. That normally happens with all my Bluetooth items that seem not to want to repair to my devices. If you have already done then I apologize.

  Answered by Fatalbite 8 years ago

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• Hi Lkp, I am sorry to read that these quit working, please remember that you can take advantage of Best Buy's 15 day return period to have this exchanged. Omar S. | Insignia Support.

  Answered by InsigniaCustomerSupport 8 years ago

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