“My headset won't stop vibrating when it's dead. I tried to turn it on but it turns off right away. The orange light just keeps flashing while it's charging. Usually the orange light does not flash when it's charging. Can the headset be broken now?”

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• Defective. Short in wires

  Answered by Nbdeuno 5 years ago

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• Hi, Robman89. I am definitely sorry to read about this. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for your Headphones. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you. Alexander G. - Insignia Support

  Answered by InsigniaCustomerSupport 6 years ago

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