A:AnswerHi! In this case, my recommendation would be for you to contact us on the link below, so that e can try some troubleshooting steps with you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
A:AnswerHello,
I apologize to read that your headphones had stopped working, allow us to validate your warranty and help you with this. Please contact us at this link below for more details.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us