“I. Can hear music, hear the ring but cannot answer the call. It's connected but won't answer call”

1-2 of 2 Answers

• Try answering using the button on the Blue Tooth.

  Answered by Sweeper41 9 years ago

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• Hi there! I'm sorry to hear that you are having some issues with the headset, but I'd like to recommend that you contact our support team at www.Insigniaproducts.com/support/contact.html so we can try and get that resolved for you! -Brian Insignia Support

  Answered by InsigniaCustomerSupport 9 years ago

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