“I have a Insignia ns-pnc7011 wireless keyboard and mouse combo. It will not work on my Hp desktop anymore but if I move it to my hp laptop it will work. What might the problem be? Oh, yes, I put in new batteries in both the keyboard and mouse.”
Answer This Question
1-3 of 3 Answers
Sounds like a driver problem. Open up Device Manager while the wireless devices are connected to the desktop and look for a question mark or exclamation mark next to the keyboard and mouse listings, or anywhere else. If so, you might be able to fix it with a driver update.
Sorry, there was a problem. Please try again later.Hard to say, I had very similar issue on a ver old HP laptop I used to have. One USB port became “picky” and would only accept thumb drives, but wouldn’t take most other usb external hardware even though the 2 ports on the other side accepted everything. Something may be wrong with you USB port itself, maybe
Sorry, there was a problem. Please try again later.Sounds like a driver problem. Maybe try to update the driver on your HP desktop?
Sorry, there was a problem. Please try again later.