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Questions & Answers

Page Showing 1-5 of 5 questions
  • QuestionWhy can't this be used for in ground pools.

    Asked by Phil.

    • Answer The Solar Mat was designed only for Intex Above Ground pools with a maximum water capacity of 8,000 gallons and with a filter pump with a flow rate of no more than 2,000 gph. On average in ground pools have more water. We hope this information is helpful and if you need further assistance please call our Service Center at 1-800-234-6839.

      Answered by Intex Consumer Support

  • QuestionCan you attach more than one mat, if so, how, what is needed?

    Asked by Best.

    • Answer Yes, you may connect more than 1 mat. You will need connecting hose (Intex SKU: 11955). For additional information, please contact our Service Center 310-549-8235.

      Answered by Intex Consumer Support

  • QuestionCan this be used in the winter to keep water troughs for horses from freezing Average night temp is 20 degrees

    Asked by frozentrough.

    • Answer Unfortunately, the Solar Mat is not be effective this situation. The Intex Solar Mat is an energy efficient way to capture the sun's rays to heat up your above ground swimming pool. It is designed to increase temperature of pool water by approximately 5 - 9° F depending on weather conditions. Intex does not recommend leaving your pool outside during the winter if the temperature gets below 32° / 0° Celsius. The cold temperature will cause the liner to freeze (become brittle) and it can crack. We hope you found this information helpful.

      Answered by Intex Consumer Support

  • QuestionWhat size are the pad connections?

    Asked by FatalPounding.

    • Answer The Intex - Solar Water Heater Mat, has 1.25in hose attachment points. We hope this information is helpful and if you need further assistance please call our Service Center at 1-800-234-6839.

      Answered by Intex Consumer Support

  • QuestionAbout how long does it take to heat the pool 5000 gallons

    Asked by Anonymous.

    • Answer The Intex - Solar Water Heater Mat, is designed to increase temperature of pool water by approximately 5 - 9 degrees Fahrenheit depending on weather conditions. It is suitable for above ground pools up to 8,000 gal / 11ft sq surface to absorb sun's rays. We hope this information is helpful and if you need further assistance please call our Service Center at 1-800-234-6839.

      Answered by Intex Consumer Support