Am I the only person that purchased this digital download that BestBuy neglected to provide the product number?

Now instead of getting this done tonight, I get to sit on hold with a bunch of incompetent people tomorrow morning. null

Question

Am I the only person that purchased this digital download that BestBuy neglected to provide the product number? 

Now instead of getting this done tonight, I get to sit on hold with a bunch of incompetent people tomorrow morning. null

Myron · Accepted Answer

I thought I had the same problem until I realized the product code was "buried" in the email with the download instructions. It was hard to see and notice, but the product code was there....

hoping2help · Answer

The problem is with the actual confirmation process. You will receive another e-mail with the product code and the license number despite the first e-mail with a digital library link. It was confusing to me as well. For me it was about 30 minutes after I made the purchase.

Answered by hoping2help 4 years ago

“Am I the only person that purchased this digital download that BestBuy neglected to provide the product number? Now instead of getting this done tonight, I get to sit on hold with a bunch of incompetent people tomorrow morning.”

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