Questions & Answers

Q: QuestionHow is the iOttie Auto Sense mount powered?

• A:Answer The iOttie Auto Sense mount uses an AC adapter for power.

Q: QuestionDoes this iOttie car mount work with all phones?

• A:Answer The iOttie car mount has a universal brand and model compatibility.

Q: QuestionWhat is the maximum wattage this car mount can provide?

• A:Answer This car mount provides up to 10 watts of power.

Q: QuestionCan I adjust the angle of my phone with this mount?

• A:Answer Yes, the telescopic arm extends from 4.9 to 8.3 inches and pivots on a 225-degree arc for a range of viewing angles.

Q: QuestionHow does the iOttie Auto Sense mount my phone?

• A:Answer The Auto Sense feature uses a proximity sensor to trigger a servo motor that automatically closes the arms to hold your phone.

Q: QuestionWill this work if your phone has an Otterbox on it?

Asked 4 years ago by Franko.

• A:Answer Yes. It come with special stickers that you attach to let it “see” your phone

  Answered 4 years ago by Joakk

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Q: Questionwill the mount take a sync micro b cable in place of the supplied cable? I want to plug it in to a usb port in my car

Asked 5 years ago by Rick.

• A:Answer Hi Rick, Great question! The Autosense will work using a sync micro b cable, however the unit will only wirelessly charge at 5 Watts due to the power output of your USB port within your vehicle. Its best to stay with the included car charger and cable that comes with our AutoSense. Hope this information helps!

  Answered 5 years ago by iOttie Customer Support

  
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Q: QuestionWill this mount onto a desk or bedside table? Or only a dashboard/windshield? I have some one who’s having mobility issues and needs an easy way to hold/look at their phone as well as charge it since plugging their phone in is difficult for them rn.

Asked 2 years ago by Ted.

• A:Answer You can mount this to just about any surface. It comes with a circular pad that sticks to your mounting surface and the holder suction cups to that. Make sure you stick it where you want it to be.

  Answered 2 years ago by QuintonEVerified Purchase

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Q: QuestionWill it hold an S22 Ultra in a case?

Asked 3 years ago by Mac.

• A:Answer Yes

  Answered 3 years ago by Ap85Verified Purchase

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Q: QuestionWill this work with the Samsung S10+?

Asked 5 years ago by Mandy.

• A:Answer Yes it will. As long as your case isn't more than 5mm thick, you'll be fine.

  Answered 5 years ago by Skunk2specVerified Purchase

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Q: QuestionApple CarPlay on my stereo only works when my iPhone USB is plugged in, will this be able to connect to my CarPlay when I set my phone on the charging dock?

Asked 5 years ago by Rafael.

• A:Answer Maybe you can disable the charging when you want it connected with your car play and charge it back when needed or i think it’s also charging while it’s plugged in in carplay.

  Answered 4 years ago by NickVerified Purchase

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Q: QuestionWill this work for the z flip 5? If not,is there one that will?

Asked 1 year ago by Senoj.

• A:Answer Will work with any cell phone that accepts wireless charging....

  Answered 1 year ago by Anonymous

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Q: QuestionDoes the mount turn sideways so that the phone could be in a horizontal position? Could the width of the clamps accommodate a Samsung z fold phone?

Asked 1 year ago by Anonymous.

• A:Answer This mount will turn from upright to landscape with simply loosening the nut on the back, rotating, and re-tightening. Im not sure if this would accommodate a flip phone but my Note 9 is HUGE and it easily holds that

  Answered 1 year ago by BaneJahMeenVerified Purchase

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Q: QuestionDoes this product compatible / work with both iPhone 15 Pro and Samsung S24 Ultra?

Asked 1 year ago by RC.

• A:Answer Yes, it works with my S24 and my friend's iPhone

  Answered 1 year ago by Xander

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Q: QuestionWill this work with a Google Pixel 6?

Asked 1 year ago by htownspike.

• A:Answer Yes. It will accommodate any large phone

  Answered 1 year ago by BaneJahMeenVerified Purchase

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Q: QuestionWhy won't the clamps stay open after releasing the phone? Unnecessary move of the arms after releasing when they close again.

Asked 2 years ago by MM76549.

• A:Answer There is an automatic servo motor integrated and a sensor that detects a phone close to it to either open or close the mount

  Answered 2 years ago by DavidCVerified Purchase

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Q: QuestionCan a iphone 8 work on the iottie auto sense wireless auto-clamping car mount 57199 00811 [model # HLCRIO161]?

Asked 2 years ago by Susie.

• A:Answer Your phone would be able to work with this mount. However, if your phone does not support wireless charging then you will have to have another charging cable connected, this would not be a problem because there space in the lower part of the mount to allow a charging cable to come through.

  Answered 2 years ago by AllenSVerified Purchase

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Q: QuestionWill it work with the 23 ultra

Asked 2 years ago by Chowe.

• A:Answer Yes it will. The grip opens very wide

  Answered 2 years ago by QuintonEVerified Purchase

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Q: QuestionWill this work and continue charging my phone even if my car battery dies

Asked 2 years ago by David.

• A:Answer Nope. It requires power from the car.

  Answered 2 years ago by JayBVerified Purchase

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