Questions & Answers

Q: QuestionCan I use the IQAir AirVisual Pro with my smartphone?

• A:Answer Yes, you can use the free AirVisual app to view real-time indoor readings from the AirVisual Pro unit on your smartphone, no matter where you are in the world.

Q: QuestionHow is IQAir AirVisual Pro powered?

• A:Answer This device is battery-powered and rechargeable via an electrical outlet or USB port.

Q: QuestionWhat does the IQAir AirVisual Pro Air Quality Monitor display?

• A:Answer This air quality monitor displays real-time indoor PM2.5 and CO2 readings using professional-grade laser sensors. It also displays indoor temperature and humidity readings.

Q: QuestionDoes the IQAir AirVisual Pro offer any forecasting features?

• A:Answer Yes, it provides 72-hour pollution and weather forecasts to help you plan ahead and minimize your air pollution exposure.

Q: QuestionWhat type of sensors does the IQAir AirVisual Pro use?

• A:Answer It uses professional-grade laser technology and a light scattering photo sensor to detect particulate matter, carbon dioxide, humidity, and temperature.

Q: QuestionIs this a single room monitor or whole home monitor?

Asked 2 years ago by Range.

• A:Answer Thank you for reaching out to IQAir. The AirVisual Pro covers a room or open space up to 1,076 square feet (100 m2). The monitor is only capable of measuring the air quality of the air that actually passes in front of the sensor, so if there are areas of the home closed off from the sensor or that do not easily allow airflow to the sensor, it will not be able to provide readings for those areas unless moved into those spaces. If you have any other questions please give us a call at 1-877-400-1050 or reach out via email to [email protected]. Thank You, IQAir

  Answered 2 years ago by IQAir North America, Inc.

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Q: QuestionCan I set up and use this device completely offline and without a smartphone? Obviously, the smartphone-tied services would not work, but will this device otherwise perform all of it's integrated functions?

Asked 11 months ago by Bobby.

• A:Answer Hello Bobby, Yes. The AirVisual Pro's primary function, that is to accurately measure and show you the air in your environment, works perfectly well without Wi-Fi. WiFi connectivity simply enables additional features. Without Wi-Fi: Measures and displays PM2.5 and CO2 readings from the devices industrial-grade internal sensors Offers tailored, plain-text recommendations to achieve the best air possible Measures and displays temperature and relative humidity The Node/Pro has 2 rotating screens: Home screen displaying time, date, and recommendations. PM2.5 and CO2 readings side-by-side, along with 24h historical graphs. With Wi-Fi: Can follow an outdoor station (check location availability on the air pollution map) to contrast nearby outdoor readings to indoor measurements Displays outdoor pollution and weather forecast for followed location Can follow the Node/Pro's readings on-the-go by adding the Node to your AirVisual air quality app Can broadcast public outdoor data from the device, contributing to the global air quality map The Node/Pro has 4 rotating screens: Home screen displaying time, date, and recommendations. Indoor/Outdoor contrast, displaying the Node's immediate PM2.5 readings side-by-side with your followed outdoor location's pollution data CO2 readings with historical graph Pollution & weather forecast for followed location. For additional resources, including answers to frequently asked questions, you may also refer to our Air Visual Knowledge Base by visiting our website at: IQAir | First in Air Quality . If you have any further questions, feel free to reply to this email or contact our Customer Support Team at 888-560-1020, Monday-Friday, 7 a.m. to 4:30 p.m. (PST). Thank you, IQAir North America, Inc. Phone: +1 877-400-1050 Web: https://www.iqair.com/us

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  Answered 11 months ago by IQAir North America, Inc.

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Q: QuestionWill this monitor work without internet?

Asked 1 year ago by Darcy.

• A:Answer Hello Darcy, Yes. The AirVisual Pro's primary function, that is to accurately measure and show you the air in your environment, works perfectly well without Wi-Fi. WiFi connectivity simply enables additional features. Without Wi-Fi: Measures and displays PM2.5 and CO2 readings from the devices industrial-grade internal sensors Offers tailored, plain-text recommendations to achieve the best air possible Measures and displays temperature and relative humidity The Node/Pro has 2 rotating screens: Home screen displaying time, date, and recommendations. PM2.5 and CO2 readings side-by-side, along with 24h historical graphs. With Wi-Fi: Can follow an outdoor station (check location availability on the air pollution map) to contrast nearby outdoor readings to indoor measurements Displays outdoor pollution and weather forecast for followed location Can follow the Node/Pro's readings on-the-go by adding the Node to your AirVisual air quality app Can broadcast public outdoor data from the device, contributing to the global air quality map The Node/Pro has 4 rotating screens: Home screen displaying time, date, and recommendations. Indoor/Outdoor contrast, displaying the Node's immediate PM2.5 readings side-by-side with your followed outdoor location's pollution data CO2 readings with historical graph Pollution & weather forecast for followed location For additional resources, including answers to frequently asked questions, you may also refer to our Air Visual Knowledge Base by visiting our website at: IQAir | First in Air Quality If you have any further questions, feel free to reply to this email or contact our Customer Support Team at 888-560-1020, Monday-Friday, 7 a.m. to 4:30 p.m. (PST). Thank you, IQAir North America, Inc. Phone: +1 877-400-1050 E-Mail: [email protected] Web: https://www.iqair.com/us

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  Answered 11 months ago by IQAir North America, Inc.

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Q: QuestionCan this device sit solo without having to be propped up or hung?

Asked 1 month ago by EvelynK.

Q: QuestionDoes it detect radon levels?

Asked 1 month ago by Laura.

Q: QuestionCan this detect someone smoking or vaping in the space?

Asked 7 months ago by Danny.

• A:Answer Yes. The AirVisual Prol measures smoke and fine dust (PM2.5), carbon dioxide (CO2), temperature and relative humidity. Designed to measure indoor air quality inside homes, businesses, schools and other public facilities. Monitors air pollution generated indoors by activities such as cooking, smoking, wood burning, interior decoration and renovation. Also tracks the ingress of ambient air pollution from traffic, industry, agriculture, dust storms and wildfires.

  Answered 7 months ago by IQAir North America, Inc.

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