A:AnswerIf you use any cleaner inside the mop besides the approved IRobot Braava cleaner, it could become clogged. Great news! You can unclog it by running vinegar and water through the tank.
A:AnswerOne great feature of iRobot Braava products is that it can sense carpet, so it will avoid going over the carpet or spraying it’s cleaner on the carpet.
A:AnsweriRobot has award winning customer support. Download the app and contact tech support or customer service. Also, if you bought a protection plan from Best Buy, that may cover repairs and troubleshooting.
A:AnswerHey Jude,
We are sorry to hear about the situation your Roomba is experiencing. Please reach out to us from this link - https://homesupport.irobot.com/s/contactsupport.
A:AnswerHello! We're very sorry to hear you're having issues with your Braava mop! Please reach out to the iRobot Technical Support team via telephone at 877-855-8593 for further assistance!
A:AnswerYou can use plain water or add a couple of capfuls of the cleaner which gives a nice clean smell. I bottle of the cleaner will last a long time.
A:AnswerWe wouldn't recommend doing this. Dry cleaning the pads, putting them in a tumble dryer, using bleach, or ironing the pads isn't advised. We would suggest washing them normally at a maximum temperature of 140 Fahrenheit or (60 Celsius).
A:AnswerOur robots were designed to meet the cleaning needs of various home environments. The Braava jet 240 is great for cleaning specific areas, such as small kitchens and bathrooms.
A:AnswerYes, it works much better with a cleaner in the water - just 2 capfuls. https://smile.amazon.com/gp/product/B07RD8356H/ref=ppx_yo_dt_b_asin_title_o06_s00?ie=UTF8&psc=1
