“I purchased this to hook up my surface book to a 40 inch tv but the screen keeps blanking out and coming back on. Do I need a specific HDMI cord for this to work properly? I have tried 3 different cords with the same result.”
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No, a standard HDMI cable should work. Please contact our technical support team to troubleshoot this issue. They can be reached via Live Chat at j5create.com, or you can submit a ticket from the Support tab at the website.
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