A:AnswerThe JCA153g is compatible with all Apple Macbooks that have a USB type-C port. If you require assistance setting up your device, please contact our Customer Service Team. Their information can be found on the back of the packaging your device came in as well as in the included manual.
A:AnswerThank you for submitting a question. If you wish to stream, then we would recommend the JVA02 or the JVA04 for streaming as the JCA153G is only for sending a signal out and not receiving one.
** Feel free to contact the j5create Technical Support team for further assistance or if you have any other questions and someone will be glad to assist you.
A:AnswerUnfortunately this device will not work with your phone, as it requires your phone to support DisplayPort Alternate Mode over USB Type-C in order to work. In your case your phone does not support this feature.
