Questions & Answers

Name: j5create - USB-C Travel Dock
Brand: j5create
SKU: 6353902
Price: 19.99 USD
Rating: 4 (70 reviews)

j5create - USB-C Travel Dock

Model:: JCDP392; |
SKU:: 6353902

User rating, 4 out of 5 stars with 70 reviews.

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QuestionCan this dock be used with an HP Pavillion?
Asked 4 years ago by Rick.
- Answer As long as it has a usb-c port, yes.
  Answered 4 years ago by Skiz
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QuestionWill this dock support 1080p at 144hz through the HDMI port?
Asked 5 years ago by TC73.
- Answer This device can only support 1080p at 60hz over HDMI
  Answered 5 years ago by J5create Team
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QuestionWill this docking station work with laptop Microsoft surface 3? thanks
Asked 5 years ago by Shuly.
- Answer Yes, The JCD392 is compatible with the Surface Book 3 and Surface Laptop 3.
  Answered 5 years ago by J5create Team
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Questiondoes this require a driver download and install to work correct
Asked 4 years ago by njik.
- Answer The Dock is a PnP. However, it requires DisplayPort Mode and Power Delivery from your computers USB Type-C port for full functionality from JCDP392. Please contact your computers manufacture to verify what your USB-C port supports. Thank you, j5.
  Answered 4 years ago by J5create Team
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QuestionDoes this device support Lenovo Thinkpad Carbon X1? Charging, video output, etc? Thank you.
Asked 4 years ago by Noel.
- Answer Unfortunately, there are different Generation Lenovo ThinkPad Carbon X1. For further information regarding your computer. please contact support team to verify compatibility with our product. Thank you.
  Answered 4 years ago by J5create Team
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Questionwhat's the wattage output for the usb-c port?
Asked 4 years ago by SG.
- Answer 65W for pass-through charge. Computer must support PD and DisplayPort Alt. Mode.
  Answered 4 years ago by J5create Team
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QuestionCan this support a 4K 60Hz monitor with HDMI? Description said 4k 30Hz, a refresh rate I have not seen.
Asked 4 years ago by Paco.
- Answer The HDMI port will support 4k @ 30Hz and 1080p @ 60Hz.
  Answered 4 years ago by J5create Team
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QuestionDoes this only provide one port for an additional monitor?
Asked 4 years ago by MWelt.
- Answer Yes. One HDMI only.
  Answered 4 years ago by Njuser
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QuestionWill this docking station work will a Dell lap top?
Asked 5 years ago by Dave.
- Answer Yes, this dock will work with Dell Laptops.
  Answered 5 years ago by J5create Team
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QuestionCan I use this with a desktop PC to expand my usb ports ? Thanks
Asked 5 years ago by chuck.
- Answer Thank you for submitting a question. Yes, the JCDP392 does indeed allow for you to connect to the computer and have more USB-A ports available for use with a mouse, keyboard, flash drive if you wish. ** Feel free to contact the j5create Technical Support team for further assistance or if you have any other questions and someone will be glad to assist you.
  Answered 5 years ago by J5create Team
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Showing 1-10 of 10 questions

Questions & Answers

j5create - USB-C Travel Dock

Q: QuestionCan this dock be used with an HP Pavillion?

Q: QuestionWill this dock support 1080p at 144hz through the HDMI port?

Q: QuestionWill this docking station work with laptop Microsoft surface 3? thanks

Q: Questiondoes this require a driver download and install to work correct

Q: QuestionDoes this device support Lenovo Thinkpad Carbon X1? Charging, video output, etc? Thank you.

Q: Questionwhat's the wattage output for the usb-c port?

Q: QuestionCan this support a 4K 60Hz monitor with HDMI? Description said 4k 30Hz, a refresh rate I have not seen.

Q: QuestionDoes this only provide one port for an additional monitor?

Q: QuestionWill this docking station work will a Dell lap top?

Q: QuestionCan I use this with a desktop PC to expand my usb ports ? Thanks

QuestionCan this dock be used with an HP Pavillion?

QuestionWill this dock support 1080p at 144hz through the HDMI port?

QuestionWill this docking station work with laptop Microsoft surface 3? thanks

Questiondoes this require a driver download and install to work correct

QuestionDoes this device support Lenovo Thinkpad Carbon X1? Charging, video output, etc? Thank you.

Questionwhat's the wattage output for the usb-c port?

QuestionCan this support a 4K 60Hz monitor with HDMI? Description said 4k 30Hz, a refresh rate I have not seen.

QuestionDoes this only provide one port for an additional monitor?

QuestionWill this docking station work will a Dell lap top?

QuestionCan I use this with a desktop PC to expand my usb ports ? Thanks