“I bought this camera yesterday and appeared to work fine. My daughter used it for her Google meet and the camera keeps shutting off and disconnecting. I have unplugged and replugged it and it works but then shuts off again? Anyone know how to fix this?”

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• Try plugging into different USB port. If this doesn't help, removed all USB devices (except keyboard and mouse)

  Answered by TechSupport 5 years ago

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• I'm sorry to hear about the disconnecting issue with your JVCU100. We recommend contacting the support team printed on the casing to speak with a rep in order to better understand the setup.

  Answered by J5create Team 5 years ago

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