I bought this camera yesterday and appeared to work fine. My daughter used it for her Google meet and the camera keeps shutting off and disconnecting. I have unplugged and replugged it and it works but then shuts off again?

Anyone know how to fix this? null

Question

I bought this camera yesterday and appeared to work fine. My daughter used it for her Google meet and the camera keeps shutting off and disconnecting. I have unplugged and replugged it and it works but then shuts off again?

Anyone know how to fix this? null

TechSupport · Accepted Answer

Try plugging into different USB port. If this doesn't help, removed all USB devices (except keyboard and mouse)

J5create Team · Answer

I'm sorry to hear about the disconnecting issue with your JVCU100. We recommend contacting the support team printed on the casing to speak with a rep in order to better understand the setup.

“I bought this camera yesterday and appeared to work fine. My daughter used it for her Google meet and the camera keeps shutting off and disconnecting. I have unplugged and replugged it and it works but then shuts off again? Anyone know how to fix this?”

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