“I have only had my camera a couple of months. It was great until yesterday! When the camera is plugged into the USB it has a green light that indicates its on, but no picture is showing up on my Zoom Mtgs. It use to be red until I activate it in zoom”

1-2 of 2 Answers

• It does remain green when plugged into usb Once you get on zoom it will remain red until you are added to meeting there should be a camera icon at lower part of screen click the camera and your picture should show

  Answered by Chiefie 5 years ago

  • Verified Purchase
  • 

  Helpful (2)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Please contact our Customer Service Department for further assistance with this issue. You can find their contact information on the back of the packaging and on the "Support" tab on our website.

  Answered by J5create Team 5 years ago

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.