“Webcam worked the first time. Now I get the red light every time I plug in the USB. I know my USB ports are working. Why isn't the camera?”

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• Please contact our customer service department for further help with this issue. You can find their contact information on the back of the box and in the "Support" tab on our website.

  Answered by J5create Team 4 years ago

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• The red light is the power indicator.

  Answered by MitsuPete 4 years ago

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