A:AnswerPlease disconnect the j5create device from your computer. Uninstall and reinstall the j5create drivers once more by visiting j5create.com, select "Support" > "Downloads/Drivers". Once installation is complete, go ahead and connect the j5create device to your computer with an HDMI cable attached to an external monitor/TV or projector. You should now see "Extend these display's" in your "Display Settings". ** If you require further assistance; please contact the Technical Support team by Live Chat or Email and they will be glad to further assist you. Thank you..
A:AnswerUnfortunately not, the JUA195 requires an installation of a driver and Chromebooks do not allow that. If the computer has a USB-C port that support "Dp Alt Mode" for video out. The JCC153G will work. Please refer to the manufacturer of your hardware for more information on your device.
A:AnswerThe JUA195 requires a driver and would need internet to download our software to your computer. Depending how you will be using the adapter. For example, if you would like to stream movies you would need internet but if you have a movie loaded to your computer, then no. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist you.
A:AnswerThe USB to HDMI Display Adapter is a USB 2.0 Type-A Connector. This Adapter will require an installation of a driver for functionality. Drivers are available on j5create website under the "Support" tab. Thank you.
A:AnswerYes, the USB to HDMI Display Adapter will work on a AIO computer with Windows 7 or later. This Adapter will require an available USB 2.0 port and an installation of a driver. Drivers are available on j5create website under the "Support" tab. Thank you.
A:AnswerThe USB to HDMI Display Adapter is intended to connect to an available USB 2.0 port on a computer and the other end via HDMI to a monitor, TV, or projector. This Adapter will also require an installation of a driver for functionality. Drivers are available on j5create website under the "Support" tab. Thank you.
A:AnswerThe USB to HDMI Display Adapter works on a computer equipped with an available USB Type-A port. This device will also require an installation of a driver for proper functionality. Once the installation is complete, connect the Display Adapter to a computer and an HDMI cable to a TV.
A:AnswerThe HP All-In-One must have a HDMI-In port to use as a second screen for your HP Probook. The Video Adapter also requires an installation of a driver for proper functionality. If the All-in One has a HDMI-out, the JUA195 will work work.
A:AnswerUnfortunately, we do not do repairs on gaming consoles. Please contact Microsoft Customer Service Department or a repair shop that deals with electronics and consoles.
A:AnswerTo change the default playback device: (Windows)
1. Right-click on the Windows 10 Start button, select Settings.
2. Select System
3. Select Sound
4. From the drop-down menu under “Choose your output device”, select a device. E.g. Speakers (USB Audio), (Speakers (Realtek(R) Audio).
NOTE: the j5create USB adapter is recognized as "USB Audio"
5. Move the volume bar under “Master Volume”
Repeat steps 4 & 5 until you hear audio coming through your preferred playback device. At this point, the audio should play through the device that was selected.
To change the audio output device: (Mac)
1.) Open System Preferences
2.) Select "Sound".
3.) From the window that appears, click the "Output" tab.
4.) Locate and select "USB Audio" from the list.
At this point, the audio should play through the device that was selected.
A:AnswerTo change the default playback device:
1. Right-click on the Windows 10 Start button, select Settings.
2. Select System
3. Select Sound
4. From the drop-down menu under “Choose your output device”, select a device. E.g. Speakers (USB Audio), (Speakers (Realtek(R) Audio).
NOTE: the j5create USB adapter is recognized as "USB Audio"
5. Move the volume bar under “Master Volume”
Repeat steps 4 & 5 until you hear audio coming through your preferred playback device.
A:AnswerThe JUA195 will work with a MacBook Air not running an M1 processor, since the drivers are for Intel and depending what MacOS version you are running there are different driver versions and limitations. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist if necessary. Thank you.
A:AnswerElectricity does run through the mini dock when it is connected and therefore may feel warm. Although this is normal, feel free to reach out to support if you would like further information. You should be fine with this setup.
A:AnswerThe JUA254 is intended to connect to a computer via USB Type-A and an HDMI cable connecting to an external display. It is not intended to connect to a TV via USB, or work in conjunction with your wireless keyboard unfortunately.