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Questions & Answers

Your price for this item is $319.00
The comparable value price is $449.00
Page Showing 1-12 of 12 questions
  • QuestionWhat is the battery chemistry used in this battery pack?

    • Answer This battery pack utilizes Lithium-iron phosphate battery chemistry.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long is the warranty on this Jackery battery pack?

    • Answer Jackery offers a 36-month warranty plus an additional 24 months upon registration, totaling 60 months.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum output amperage of this battery pack?

    • Answer The maximum output amperage of the Jackery Battery Pack 1000 Plus is 10.53 amperes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this battery pack have an integrated solar charge controller?

    • Answer Yes, the battery pack has an integrated solar charge controller.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does it take to fully charge this battery pack using solar panels?

    • Answer When using solar power, the Jackery Battery Pack 1000 Plus can fully charge in as little as 2 hours with 4*SolarSaga 200W Solar Panels.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the battery pack need to be charged before use?

    Asked by Steven.

    • Answer Dear customer, thank you for your interest in Jackery products. The Battery Pack 1000 Plus is specifically designed to pair with the Explorer 1000 Plus and cannot be used on its own, as it does not have output ports. We recommend keeping your Jackery power station fully charged to ensure it’s ready for any unexpected outages or emergency needs. If you have any further questions or need additional information, please feel free to reach out (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Best regards, Jackery Support Team

      Answered by Jackery

  • Questionwill this work with a 1000v2?

    Asked by mepap55.

    • Answer Thank you for your question! The BP1000 Plus is not compatible with the Explorer 1000 V2. It is designed for use with the E1000 Plus system only. If you have any further questions or need guidance on compatible products, please contact Jackery Customer Support: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST)

      Answered by Jackery

  • Questionis this a new unit?

    Asked by explorer2026.

    • Answer Thank you for your question! The Jackery Explorer 1000 Plus (BP1000 Plus) is a brand-new unit when purchased from authorized retailers. If you have any concerns about the product’s condition or need verification, please feel free to contact Jackery Customer Support: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST)

      Answered by Jackery

  • QuestionHow do all these units connect to each other? Is it just one cable for every two units? Is the cable proprietary? Does one connecting cable come with each unit? Is 4 the total maximum number of units that can be connected together?

    Asked by luislast.

    • Answer Thank you for your questions! The BP1000 Plus units can be connected together to expand capacity. One cable connects two units, and the connecting cable is proprietary. Each unit comes with one connecting cable. Up to 3 units can be connected together in total. If you need guidance on setup or connecting multiple units safely, you’re welcome to contact Jackery Customer Support: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST)

      Answered by Jackery

  • QuestionIs this compatible with the Jackery - Explorer 1000 V2 Portable Power Station (1070 Wh Capacity) ?

    Asked by Klerp.

    • Answer Good question. Short answer: no, the Jackery “battery pack” for the 1000 Plus is not compatible with the Explorer 1000 V2. Here’s why: The Explorer 1000 V2 (your model) is not expandable. The expansion battery pack (Battery Pack 1000 Plus) is designed specifically for the Explorer 1000 Plus (not the V2). If you need more runtime, you might want to consider a model that is expandable, like the Explorer 1000 Plus, or other higher-capacity batteries. For any other questions or guidance, please contact us: 📧 [email protected] 📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST)

      Answered by Jackery

  • QuestionCan I take just the add-on battery outside and charge with solar? Or must it be hooked to the power station to charge?

    Asked by Cyns.

    • Answer Dear customer, thank you for your interest in Jackery products. Currently, only the Jackery Battery Pack 2000Plus supports independent solar charging without being connected to the power station. For the Battery Pack 1000 Plus, it must be attached to the main power station to charge, whether you are using wall charging, solar charging, or car charging. Let us know if you have any additional questions (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionIs the Jackery Battery Pack 1000 Plus compatable with the Jackery Explorer 1000?

    Asked by 346Dennis.

    • Answer Dear customer, thank you for your interest in Jackery products. The Jackery Battery Pack 1000 Plus is specifically designed to provide additional battery capacity for the Jackery Explorer 1000 Plus. It is not compatible with the base model, Jackery Explorer 1000, as the Plus model offers enhanced features and compatibility. If you own the Explorer 1000 and are looking to expand your power capabilities, please consider upgrading to the Explorer 1000 Plus to take full advantage of the Battery Pack 1000 Plus. We are here to help you find the best solution for your power needs. Should you have any further questions or require assistance, please do not hesitate to contact our customer service team (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery