“is the battery of this device replaceable? If yes, what is model number of the replacement battery and what is the price?”
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Dear customer, thank you for your question! The battery in the Jackery Explorer is built-in and not designed to be replaceable by the user. As such, there is no specific replacement battery available for this device. However, Jackery provides excellent customer support and is always available to assist with any questions or issues related to your product. If you have any other inquiries or need assistance, please feel free to contact our customer service team (Customer Service: hello@jackery.com / +1-888-502-2236, Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team
Sorry, there was a problem. Please try again later.What would happen if the Jackery 1000 v2 stop working before the 2 years warranty expired
Sorry, there was a problem. Please try again later.While technically possible, Jackery strongly advises against attempting to replace the battery in a Jackery 1000 v2 yourself due to safety concerns and potential damage to the unit; doing so would also likely void your warranty.
Sorry, there was a problem. Please try again later.No - the battery pack is not user replaceable. You would need to buy a new device when its service life is depleted. That would be 10-15 years of daily usage.
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