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Questions & Answers

Your price for this item is $699.00
The comparable value price is $999.99
Page Showing 1-11 of 11 questions
  • QuestionWhat is the maximum output power of the generator?

    • Answer The Explorer 1000 V2 Portable Solar Generator has a rated wattage continuous of 1500 watts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long can the generator run at full load?

    • Answer The maximum runtime at full load for the generator is 2 hours.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan the generator power multiple devices simultaneously?

    • Answer The generator has the ability to charge seven devices simultaneously.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the generator have a built-in AC transfer switch?

    • Answer This generator does have a built-in AC transfer switch.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of battery chemistry is used in the generator?

    • Answer The battery chemistry used in the generator is lithium-iron phosphate.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the weight of the generator?

    • Answer The product weight is 30.9 pounds.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does it take to fully charge the generator using the solar panel?

    • Answer It takes between 7.5 to 15 hours to fully charge the generator using the solar panel.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCAN YOU CHARGE THIS UNIT BUY A CAR CIGARETTE LIGHTER PLUG

    Asked by steve.

    • Answer Yes.

      Answered by JeYeRe

  • QuestionI see the time at full load spec but what is full load? Wondering if this can handle the load of a 115v chest freezer?

    Asked by JAL6639.

    • Answer Hello, Great question! “Full load” refers to the maximum continuous output the power station can handle. For example, if the unit has a rated output of 1000W, then full load means it’s powering devices using the full 1000W continuously. As for a 115V chest freezer, it depends on the specific wattage of your freezer. Many chest freezers typically draw 100W to 400W while running, with a higher surge power when the compressor starts (often 600W or more). To know if the power station can handle your freezer: Check your freezer's running wattage and starting/surge wattage. Compare it with the rated and surge output of the Jackery model you’re considering. For further assistance, feel free to contact us at [email protected] or +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). Best regards, Jackery Team

      Answered by Jackery

  • Questioncan you add more batterie packs to this for longer run time ?

    Asked by jeff.

    • Answer Dear Customer, Thank you for contacting Jackery! Yes, you can extend the runtime of your Jackery SG2000v2 by adding extra battery packs. The SG2000v2 is compatible with the Jackery Battery Pack 2000 Plus, each providing an additional 2042.8Wh of capacity. You can connect up to five of these battery packs to a single Explorer 2000 Plus, expanding the total capacity up to 12kWh. Furthermore, by pairing two Explorer 2000 Plus units together, you can achieve a combined capacity of up to 24kWh .​ This modular setup is ideal for extended off-grid use, RV living, or as a reliable backup during power outages. The system supports fast solar charging, allowing you to recharge the expanded setup efficiently with compatible solar panels.​ WIRED If you need assistance selecting the right number of battery packs or solar panels for your specific needs, feel free to contact us at [email protected] or call +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). We're always happy to assist! Best regards, Jackery Team

      Answered by Jackery

  • QuestionCan this device charge a car battery fully ?

    Asked by A.

    • Answer Dear customer, thank you for your interest in Jackery products. The Explorer 1000 v2 features a 1500W AC output, which may support charging a car battery under certain conditions. However, there are a few key factors to consider. ① Battery Type: Is it a 12V lead-acid battery or another type? ② Charging Method: The Explorer 1000 v2 cannot directly charge a car battery. It requires a compatible car battery charger (e.g., a 12V battery charger) to facilitate charging. ③ Charging Time: The duration depends on the car battery’s capacity (Ah) and the charger's output power. If you can provide more details about your car battery, we’d be happy to offer a more specific recommendation (Customer Service: [email protected] / +1-888-502-2236, Weekdays 9AM to 5PM PST). Best regards, Jackery Support Team

      Answered by Jackery