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  • QuestionHow long would the charge last on a 21 in box fan

    Asked by Islex.

    • Answer Thanks for reaching out to us regarding this question. How long would the charge last on a 21 in box fan? The power for the normal box fan is 60W-75W 290 multiple 0.8(power loss)divided 65 equal 3.5 Hours. Please do not hesitate to ask us, if you have more questions. Thanks for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionI’m hoping to run some LED lights totaling 48 watts. How long would this battery power those lights?

    Asked by ScottyT.

    • Answer Thanks for reaching out to us regarding this question. I’m hoping to run some LED lights totaling 48 watts. How long would this battery power those lights? This battery power those light for about 4.8 Hours. 290 * 0.8 (DC to AC power loss)divided by 48(watts) equal 4.8 hours. Please do not hesitate to ask us, if you have more questions. Thanks for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionWhat is the difference between the 240 and 290?

    Asked by Rosa.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. The main difference between these two products is capacity,and explorer240 capacity is 240wh, explorer290 capacity is 290wh. The 290 (7.5 lbs) will be a bit heavier than the 240 (6.6 lbs). Other parameters such as size, number of ports, output power, etc. are almost the same. Should you have other questions or concerns, feel free to contact our customer service. Thanks for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionWill this run a hp printer and laptop? And for how long? Also how long can it run 130watts for?

    Asked by Hiya.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. Generally speaking, Jackery E290 can charge the laptop(30W) 8 times. Approximately, it can run 130watts for 7hours. Should you have other questions or concerns, feel free to contact our customer service. Thanks for your support.

      Answered by Jackery

  • QuestionCan this run a standard hair dryer for an hour (not continually but total)?

    Asked by Chris.

    • Answer Dear Chris, Thanks for your inquiry! I'm sorry that Jackery - Explorer 290 can't run a standard hair dryer. Jackery - Explorer 290 has a stable working output of 200Wh, while the hair dryer rated power is generally between 600-2000Wh. Welcome to learn about other Jackery models that may meet your needs. Here are the output power data of several Jackery products: Jackery - Explorer 880——1000Wh Jackery - Explorer 1000——1000Wh Jackery - Explorer 1500——1800Wh (Recommend for Hair Dryer) Jackery - Explorer 2000pro——2200Wh (Recommend for Hair Dryer) We hope our explanation can assist you. Please feel free to let us know if you have any further questions. Jackery Support Team

      Answered by Jackery

  • QuestionI need to get a new charger for the unit. Can you help?

    Asked by Vinny.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. Please sent email to our customer service for the support. They will provide the free new charger for you. Thanks for your support.

      Answered by Jackery

  • QuestionWhat is amp output?

    Asked by Anonymous.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. Here are the amp data of each output for your reference: 1). 1*AC Output: 110V/ 1.82A; 2). 1*Car Port Output: 12V/ 10A; 3). 2*USB-A Output: 5V/2.4A each Should you have other questions or concerns, feel free to contact our customer service. Thank you for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionHow long can it power a small space heater

    Asked by Anonymous.

    • Answer Thank you for your question! The Jackery Explorer 290 can power small electronics and low-wattage devices. However, it is not recommended for space heaters, as they typically require much more power than this unit can provide. Using a space heater may cause the unit to shut down or could be unsafe. If you have other devices you’d like to run or need guidance on suitable power stations, please contact Jackery Customer Support: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST)

      Answered by Jackery

  • QuestionWith a 50” tv, how long could I plug in and watch on a fully charged generator?

    Asked by csett8.

    • Answer Dear customer, thank you for your interest in Jackery products. The Explorer 290, with a battery capacity of 290Wh and an output power of 200W, is capable of powering a 50" tv. To estimate the runtime, we use a straightforward calculation: multiply the battery capacity by 0.85 and then divide by the device's power consumption. Generally speaking, a 50" tv will use between 70 (LED TV) to 150 (LCD TV) watts. The Explorer 290 could theoretically seperately run a 50" tv for approximately 1.6-3.5 hours (calculated as 290×0.85÷150 to 290×0.85÷70). Please consider this an approximate figure, as actual runtime is influenced by the exact power requirements of your tv, additional connected devices, and more. Please check the power requirements of your device. It's crucial to ensure that the total power draw from all devices connected does not surpass the Explorer 290's 200W output limit to prevent system overload. For a precise calculation or further assistance, our customer service team is at your disposal (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionI have an enclosed gas fireplace that can keep our house above freezing even when we don't use our furnace. In the event of an electrical outage, I need a battery operated generator that will keep the fan going. What do you suggest?

    Asked by donk.

    • Answer I used the Jackery 290 for a 120, heater. It lasted 2 hours. To run your fireplace fan you would need a bigger one, and (depending on the length of time you dont have power) possibly 2 batteries on rotation. I would get at least the Jackery 1000 or 1500 for the purpose pf the fireplace fan.

      Answered by Brownie2009

  • QuestionI use a white noise machine to help me sleep. It’s 18 watts. Will be generator be efficient enough to last 8 hours with the machine?

    Asked by Mark.

    • Answer This unit is rated at 200 Watt-hours. At 18 watts of power consumption per hour it should easily provide up to 9 hours of use.

      Answered by rick

  • QuestionHow long can this power a standard box fan? Same question for a space heater.

    Asked by Anonymous.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. This Explorer 290 can power a standrad box fan around 3 to 8.6 hours. Becasue the lowest running watts of a space heater is more than 200W(the continuous output watts of Explorer 290), this item can not power a space heater. The Explorer 880 and 1500 are recommended to you to run a space heater. Should you have other questions or concerns, feel free to contact our customer service. Thank you for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionIs the solar panel included in price

    Asked by DawnneC.

    • Answer Hello, Thank you for your question! The item in this link is sold as a single unit and does not include a solar panel. If a listing includes a solar panel, it will be clearly stated in the product description. For any questions or help choosing a solar panel, feel free to contact Jackery: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST) Best regards, Team Jackery

      Answered by Jackery

  • QuestionWill this ignite my lp furnace?

    Asked by DawnneC.

    • Answer Hello, Thank you for your question! The Jackery Explorer 290 cannot ignite or power gas furnaces such as an LP furnace. It is designed to run electronics and small appliances within its 200 W AC output limit, but it cannot provide the high energy or ignition spark needed for gas appliances. For further questions about compatible devices, feel free to contact Jackery: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST) Best regards, Team Jackery

      Answered by Jackery

  • QuestionCan I use a toaster electric fry pan or a waffle iron

    Asked by Mamafox.

    • Answer Hello, Thank you for your question! The Jackery Explorer 290 cannot run high-wattage appliances like a toaster, electric fry pan, or waffle iron. Its AC output is limited to 200 W continuous, which is much lower than the power these devices require. It is suitable for low-to-medium wattage devices such as laptops, lights, fans, or small electronics. For further questions, feel free to contact Jackery: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST) Best regards, Team Jackery

      Answered by Jackery

  • Questioncan this power a cpap machine

    Asked by Anonymous.

    • Answer Hello, Thank you for your question! The Jackery Explorer 290 can power a CPAP machine, as long as the CPAP’s power draw stays within the unit’s output limit. The Explorer 290 has about 292 Wh of capacity and a 200 W continuous AC output, so it’s suitable for many CPAP models, especially if used without a heated humidifier. If you tell us your CPAP’s wattage or model, we can give a more specific runtime estimate. For further assistance, feel free to contact Jackery: 📧 [email protected] 📞 +1-888-502-2236 (Mon–Fri, 9 AM – 5 PM PST) Best regards, Team Jackery

      Answered by Jackery

  • QuestionDoes it come with the solar panel

    Asked by Anonymous.

    • Answer Hello, Thank you for your question! The Jackery Explorer 290 in this listing does not include a solar panel — it only includes the E290 power station itself. If you want to use solar charging, you can purchase compatible Jackery solar panels separately. If you need help selecting the right panel, feel free to contact Jackery: 📧 [email protected] 📞 +1-888-502-2236 (Mon–Fri, 9 AM – 5 PM PST) Best regards, Team Jackery

      Answered by Jackery

  • QuestionCan the javkery portable generator be plugged into the wall 24 /7 days, charging while you have appliance running out of the other plug so there is no interruption if the electricity goes off?

    Asked by Kathy.

    • Answer Hello Kathy, Thank you for your question! Yes, the Jackery Explorer 290 can be used while charging from a wall outlet. For any additional questions, feel free to contact Jackery: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST) Best regards, Team Jackery

      Answered by Jackery

  • QuestionCould I hook up an electric heater to it

    Asked by Mine.

    • Answer Definitely would not recommend that. It's more for small things, as if you were camping or had a minor power outage.

      Answered by EMPA

  • QuestionOn a jackery 290 plus explorer where can I purchase a new charger for it

    Asked by Bear.

    • Answer Hello, Thank you for your question! If you need a new charger for your Jackery Explorer 290 Plus, you can purchase an official replacement directly from the Jackery website. Just visit Jackery’s accessories section, find the charger that matches your model, and place your order there to ensure compatibility and quality. For help confirming the correct charger or if you have any questions, feel free to contact Jackery customer support: 📧 [email protected] 📞 +1-888-502-2236 (Mon–Fri, 9 AM – 5 PM PST)

      Answered by Jackery