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Questions & Answers

Page Showing 21-30 of 30 questions
  • QuestionCan it charge a electric bike

    Asked by Jb.

    • Answer Dear customer, Yes, the Jackery Explorer 300 Plus can charge most electric bikes, as long as the charger's power requirements are within the output capacity of the power station. AC Output: 300W (Pure Sine Wave), 600W Peak Battery Capacity: 288Wh If your e-bike charger requires less than 300W, it will work properly with the E300 Plus. Please check your e-bike charger's voltage and wattage before use to ensure compatibility. If you have any questions, feel free to reach out to our customer support at [email protected] or 1-888-502-2236 (Weekdays 9 AM – 5 PM PST). Best regards, Jackery Customer Support

      Answered by Jackery

  • QuestionWill this work with a JBL Boombox 3. I went to the beach recently and at full volume it only lasted 5 hours. Will it fully charge my JBL boombox 3 ?

    Asked by Mike.

    • Answer Dear Customer, Thank you for reaching out and for your interest in Jackery. Yes, the Jackery Explorer 300 Plus is capable of fully charging your JBL Boombox 3. The Boombox 3 has a battery capacity of approximately 72Wh (Watt-hours), while the Jackery 300 Plus has a capacity of 288Wh. This means the Jackery 300 Plus can fully charge your Boombox 3 about 3 to 4 times under normal conditions. It’s a great solution for extending your playtime when you're outdoors, at the beach, or during long trips. Please note that actual performance may vary slightly depending on usage, charging losses, and environmental conditions. If you have any further questions or need assistance selecting the right power station, please don’t hesitate to reach out to our customer service team so we can help you further. Customer Service 📧 [email protected] 📞 +1-888-502-2236 (Weekdays 9 AM – 5 PM PST) Thank you again for choosing Jackery. Best regards, Jackery Customer Support Team

      Answered by Jackery

  • Questiondoes this work for solar panels on rv

    Asked by solar.

    • Answer see my review, it probably will but you will need an adapter most likely and has a MAX or 100W charging through the USB-C port, hence the adapters and probably only compatible with a single 100W panel, max

      Answered by johnalex731

  • QuestionWhere to order car charger

    Asked by Scooter.

    • Answer i ordered through best buy but any 12v to battery charger will work

      Answered by johnalex731

  • QuestionWould this product power Christmas Tree Lights for 8 hours?

    Asked by Load.

    • Answer Christmas lights and decorations are very deceiving. An average size or full size tree with lights, and a few extra decorative lights can run up to nearly 400watts of power (385watt exactly). To run this for 8hrs, you are looking at at least the Jackery 3000 v2. That holds 3042WHrs of power. That’s starts to become really expensive really quickly.

      Answered by Anonymous

  • QuestionWill there be any more of this item available?

    Asked by Mel.

    • Answer Dear customer, thank you for your interest in Jackery products. Yes, there will be more units available of the item you are interested in. We regularly restock our inventory to ensure that our customers have access to the products they need.If you have any further questions or concerns about using our products, please do not hesitate to contact our customer service team. We are here to assist you (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionHow long can you charge a 12v portable fridge. The Bluetti says 3 hours.

    Asked by portablefridge.

    • Answer portable fridge uses about 65 watts/hour(depending) , this has 288wh so 288/65 = 4.43 hours or 4 hours 25 min, mathematically.reality is ...it depends on a lot of other factors like is the fridge already cold inside? is it how out? how often are you opening it? just like your home fridge, milage may vary

      Answered by johnalex731

  • QuestionCan this be kept outdoors, using the solar panel add-on, to power a small bird/water fountain? Maybe if we provide a cover/stand for it?

    Asked by Danigc.

    • Answer The Jackery Powerstations and SolarSagas are rated IP67/IP68, meaning they are technically dust and weather-resistant, but Jackery still doesn't recommend leaving them out in the rain. Assuming the worst case, you have a 5wats water pump. And if you have a 40watt or 100watt Jackery Solar panel, you would be able to power this fountain virtually indefinitely (preferably on dry days). It would only consume about 120watts per day. A 40watt solar panel could have a rough estimate of 200-240watts per day - even in bad lighting. It should work. In the worst case scenario, you could bring the Jackery in to charge indoors or plug in into AC power for long periods of bad sunlight.

      Answered by Anonymous

  • QuestionAre the jackery products actually in the store or do you have to order online with best buy? If you have to order ill be going to the Jackery web site they have better deals

    Asked by Brian.

    • Answer These are in store? I don't believe they are. ZERO best buy stores with-in 150 miles don't have them. In fact i went into the local location today just to make sure and i was told its not an item they carry in store.

      Answered by Anonymous

  • QuestionWhat do these specs mean exactly? Cycle Life 4000 Maximum Battery Life 1500 hours

    Asked by RichNEPA.

    • Answer i believe , like most rechargeable batteries, you can charge and discharge the battery 4000 times and is rated to power things for 1500 hours (Start to see decline is performance after that, think dying iPhone battery)

      Answered by johnalex731