Questions & Answers

Q: QuestionWhat is the weight of the solar panel?

• A:Answer The solar panel weighs 2.6 pounds.

Q: QuestionWhat is the solar panel's ingress protection rating?

• A:Answer The Ingress Protection (IP) rating of the solar panel is IP68.

Q: QuestionWhat is the maximum power output of the solar panel?

• A:Answer The maximum power output of this solar panel is 40 watts.

Q: QuestionWhen powered by sunlight, how long to charge a Jackery 290 for fully efficient use? And how long will the charge last? As compared with the 100W solar panel?

Asked 1 month ago by theskinnyguy.

• A:Answer Thank you for your question. Using the Jackery Explorer 290 (E290) with a 40 W mini solar panel: Charging Time The E290 battery capacity is ~292 Wh. With a 40 W solar panel, under optimal sunlight conditions, the estimated charging time is roughly:9.5–10ℎ𝑜𝑢𝑟𝑠 Actual time may vary depending on sunlight intensity, panel angle, and weather conditions. Compared to a 100 W solar panel, charging time would be faster:4 -5hours Battery Runtime How long the charge lasts depends on the power draw of connected devices: • 50 W device: ~4–5 hours • 100 W device: ~2.5–3 hours • 150 W device: ~1.5–2 hours 📌 Remember: Solar charging efficiency can fluctuate, and cloudy or low-light conditions may increase charging time. If you need further assistance, feel free to contact Jackery: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM–5 PM PST)

  Answered 1 month ago by Jackery

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Q: Questionhow can I get 24 V output?

Asked 4 months ago by Mike135.

• A:Answer Hi , Thank you for your question! The Jackery 40W Mini Solar Panel provides DC output suitable for charging compatible Jackery power stations. To get a 24V output, you will need to connect it to a Jackery power station or device that supports 24V input/output. If you need guidance on the correct setup or compatible devices, please feel free to contact us: 📧 [email protected] 📞 +1-888-502-2236 (weekdays 9 AM – 5 PM PST) Best regards, Jackery Customer Support

  Answered 4 months ago by Jackery

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Q: QuestionCan I purchase another charging cable for this product? I broke the pins off my cable.

Asked 6 months ago by Beefy.

• A:Answer Hello, Thank you for reaching out to us. Yes, you can purchase a replacement charging cable for the SS40W Mini. Please contact our support team directly so we can assist you with the correct part and ordering process. 📧 [email protected] 📞 +1‑888‑502‑2236 (Weekdays 9 AM – 5 PM PST) Best regards, Jackery Customer Support Team

  Answered 6 months ago by Jackery

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