My earphones are starting to not connect together anymore. Usually connecting to Jam Ultra on the bluetooth screen links both earphones together but now Jam Ultra only connects to my left earbud. Anyway to fix this problem? null

Question

Accepted Answer

Answer #2 is correct. Turn off Bluetooth feature on phone and leave it off the connectivity has nothing to do with the problem but keeping them off is essential for the solution. Reset your earbuds(red lights blinking) then put them back in to the case wait about a minute then pull the right one out first allow it to completely turn on then pull the left one out of the case and allow it to do the same thing. NOW, you are still going to be hearing the peeping that you were hearing before when they were not syncing keep double clicking both the right and left until you hear them sync. Believe me you will know when they have sync the only thing is that I had to try it quite a few times and it worked. Not only for these earbuds for others as well. I bought these because I thought that my other ones were broken bought them less than a year ago. This process worked for both of the devices of separate brands...

I would recommend:

JAM - Live True Wireless In-Ear Headphones - Black
Rating: 3.8 out of 5 stars with 960 reviews

Answered by Anonymous 7 years ago

Wave · Answer

Nothing here worked for me, but if you try everything else there is to try, then find the answer, now you are brilliant. So I did. Start from scratch and turn Bluetooth off on your device. Turn off both ear buds. Put them in the charging case. Take out the right one, put it in your ear, press to turn it on, then press twice. Pull out the left one, and just turn it on and now they are synced again. Turn them off. Turn on your Bluetooth device,, then turn on both earbuds. They will sync to the device. Worked the first time.

Answered by Wave 6 years ago

BoYan · Answer

None of this answers helped me, I found out how to pair mine in the instructions. I guess every earphones have it...:) Anyway mine was turning them off and then holding power on both for 20 seconds, putting them back to case and then out again, it paired after second time trying that same thing. Cheers!

Answered by BoYan 6 years ago

Dyazzie · Answer

Turn both earbudz off, holding unail they flash red and off, turn back on and double click, keep doing so until both earbudz are the same blue, if un-synced it'll be a bright blue on one earbud and a dim blue , double click until both are the bright blue.

Answered by Dyazzie 8 years ago

Aaron · Answer

What you do is double click each earned at the same time make sure your phone is turned off bluetooth and they should pair wait a couple of sec and then turn your bluetooth on

HelpfulNigglet · Answer

First - turn everything off. Bluetooth on the phone and both earbuds
Second - turn both earbuds back on. Allow them to blink blue/red
Third - double click both ear buds until it's a slow blinking blue light. Then sit there and watch them until both start to blink blue/red again bc that means they linked
Fourth - turn your bluetooth on your phone back on and they will connect together. 

Be patient and everything should work out for you. Goodluck Niglets

Jay88 · Answer

I just want to say that the comment that starts with "Answer #2 is correct" actually does work!! It took me a few tries before I was able to reconnect my two ear buds. More than a few times actually it took me 2 days. One thing I will add to that comment would be that for me an additional step help. After I took one bud out of the case at a time (the right bud 1st then the left bud 2nd a few seconds later). I double click the bud button immediately. I didn't wait for the bud to turn on by themselves. That work for me. 

Note the more frustrated you are during the attempts to reconnect the buds the more you will struggle

MrMorningstar · Answer

So for me it was putting both of them in the case( or you can turn them off by pressing for 3-5 seconds after which red light flashes and the earphones turn off) then turning them on again, Both of them have alternative red and blue lights. After that double press either the L or R one it will give u a loud beep kind of sound and the other one would stop flashing lights which means both have paired together. Now just turn on your Bluetooth on your phone and connect.

Answered by MrMorningstar 5 years ago

Heisenberg · Answer

Step 1)
Take one earbud (L or R) out from charging case, touch earbud till blue light flashes, there’s a voice prompt “ Power On”, keep touching till blue and red light flash alternately, there’s a voice prompt “Paired”.
Step 2)
Turn on your mobile phone Bluetooth, search Bluetooth name “ AIR TWS” and connect it, there’s a voice prompt “ Your headset is connected”.
Step 3)
Take the other earbud out from charging case, touch earbud till blue light flashes, there’s a voice prompt “ Power On”, stop touching, it will pair with the first eabuds automatically, there’s a voice prompt “ TWS Connected”.
Step 4)
The first earbud which connected with your mobile phone is main earbud.

If that doesn't work try this:

How to restore factory setting if L and R earbuds not pairing: 
1) take earbuds out from charging case, one of earbuds flashes purple light, the other one flashes blue and red light alternately, that means they're not pairing
2) press L and R earbuds for about 5 seconds to turn off them, in off status, long press L and R earbuds for about 20 seconds, the earbuds will start to restore factory setting 
3) after 20 seconds, put L and R earbuds back to charging case and take them out from charging case again, they will start to auto pairing and there will only one earbud flashes blue and red lights alternately if pairing successfully, the other one will not flashes
 
Note: before connect to your phone, please delete your previous pairing records between earbuds and your mobile phone after you restore earbuds to factory setting

Brit · Answer

So for me I could only pair “jam ultra mono”...and it would only play out of the right bud. Turns out that i had to pair to a random name “live true” for it to play out both ear buds. Very weird..

Answered by Brit 6 years ago

Mayapple · Answer

I would not buy these earbuds. When you read the comments about how hard it is to pair the two it is overwhelming especially when there is no customer service person to help. I have tried all the steps in the comments under pairing and I have watched the U-Tube presentations and nothing works. Only one earbud will work at a time. No matter what the cost it doesn’t make any difference if they don’t work. By the way they only worked for about 28 times. They worked when I first got them but no longer will pair!

Steve · Answer

Unpair then from any Bluetooth device. Take out the Right Bud then the left.. Listenen for the Power On message.... Double tap the Right Bud and you will hear a beep... Double tap he left Bud and you hear another beep.. Pair as normal to a Bluetooth device and F9 should pair as one - Hope this helps

Guest12321 · Answer

I had problems connect Samsung ear buds plus from the box. It turned out I had to turn the phone wifi tobe able to pair it.

Hshsvdbj · Answer

How can I fix this because the light is not turning on on both of them.

Blagovest · Answer

My earbuds - PowerLocus PLX5. (Keep in mind the method which helped me may not do the same with your earbuds. Try and read the manual as you can usually find all the information needed for you to be able to reset them.)

I somehow managed to make them connect to each other. Bare in mind I tried it countless number of times and none of the videos nor forums had the exact formula on how to do it so I really combined all the knowledge I got and randomly did it so this might be pretty chaotic.

So here's what I did: 
1. I unpaired my PowerLocus PLX5 from my phone. (You may want to try and unpair the earbuds one by one if they appear as separate - so basically turn one earbud on and unpair it from your phone. Turn it off and do the same with the other earbud.)
2. I put both of the earbuds in the charging case (You don't have to charge them while you're trying to reset them like it says in the manual)
3. I pushed both of them till they blinked blue twice (they cannot blink in blue more than twice). That resets them. 
4. I took only my right earbud and put it in my ear. I also tapped it a couple of times and waited a couple more seconds
5. I finally took the left earbud out of the case and put it in my ear and they miraculously connected to each other on their own. 
6. As from there you just pair them with your phone.

So I'm not sure all of the above is needed in order to be able to connect them to each other but that's exactly what I did.

Hope this helps. Good luck!

Dobarare · Answer

I have haylou x1 pro and when I turn on it , it show two separate bluetooth for each busd . I turn back them to case and first pick the right buds then pick another buds and start to repeatly double tap on them untill two buds start to flash in red light then they connect to each other

ATWS32W · Answer

Yes

Answer

My solution was easy. Got out of the case the left, press the button 3 times, waited 1 second to see the white and red lights constantly on together and then put it in the case. Then the right one. The reset was completed. It's all about the manual...
This was for silvercrest earbuds from Lidl...

iMac · Answer

Pull out the right one,place in ear. Tap and hold till you hear power off,then tap and hold again till power on. Then tap twice and pull out the left one,after some seconds it stops blinking,they’ve been synced…connect with phone and enjoy

Shoboi · Answer

Bring out both earbuds on from the charging case. Automatically they are turned on. Place them in your ear. Make sure your Bluetooth connectivity on your phone is turned off. Place both fingers on the power button to put them off. Do the same to put it on. Double tap the right and left simultaneously. Then double tap the left and right simultaneously. 
By this time you should start hearing a sound of connection to both earbuds. Turn on your Bluetooth connectivity on your phone. Forget the Bluetooth and pair again like a new Bluetooth. Now this should help.

SlyCat · Answer

What helped me was take them out of their case and double click the right one - and they just synced (lights changed to steady blue on both)! Good luck!

PELUMINIGERIAN · Answer

Answer #2 really help me alot. Turn off and forget the ear pods on your phone bluetooth. Reset your earbuds(red and blue lights blinking) then put them back in to the case, wait about a minute then pull the right one out first allow it to completely turn on then pull the left one out of the case and allow it to do the same thing. Now, you are still going to be hearing the peeping that you were hearing before when they were not syncing keep double clicking both the right and left until you hear them sync. Believe me, you will know when they have sync because the differences in the sound is clear. I can say this method can work with all different type of ear pods because mine is F9 product and not JAM.

Secret · Answer

So I followed everyone's comment. Nearly threw them out the window I was furious. 
If you have anything remotely newer via phone... like the s20+ (2019) then you have to go to media (usually underneath the pull down screen or at the bottom of the pull down) and click both of them! If you don't see media go to the very top right corner and click allow media.

aveymania · Answer

I also had the same problem, tried various given solutions, none of which worked. Just before I could make them suffer between the jaws of a bench vise, i found this solution by mistake. With both earbuds on and the Bluetooth on your phone switched off, just double tap on one of them to pair, and double tap on one of them to un-pair. When paired, only one earbud flashes blue and red and make the di-ding sound, when unpaired they sound like ding ding ding then alternate blue and red lights. Works great for mine(f9 tws touch) .

anonymous · Answer

1. Turn off both of your earbud. 
2. Then you put them both in the case. 
3. Take out the right bud
4. Off it (press long until you hear "power off") and tap it twice. 
5. Take out the left one, connect it with your phone then both of it will pair again. 
*If that's still not working then after you connect the left bud with your phone. You repeat the 4th step (while the left is still connecting with your phone).

LuckyOne · Answer

Worked for me and my HBQ-Q32 TWS

"Start from scratch and turn Bluetooth off on your device. Turn off both ear buds. Put them in the charging case. Take out the right one, put it in your ear, press to turn it on, then press twice. Pull out the left one, and just turn it on and now they are synced again. Turn them off. Turn on your Bluetooth device,, then turn on both earbuds. They will sync to the device. Worked the first time." - Answered by Wave 1 year ago

Thanks dude. 
The main idea in this is to (for me):
1. Turn off Bluetooth in phone
2. Take out both ear buds and turn on.
3. When they are in pairing mode (blinking red-blue), then click twice on ONLY one of them (color on the chosen one will change on light blue-red)
4. Wait a moment, and the second one will sync and say "Connected".
5. Turn on Bluetooth on phone and connect earbud (there should be only one to connect)
Worked for me.

Answer

How to connect jbl left airbud

Sandra · Answer

I just switched them off then pressed and held both power buttons simultaneously for about 7 seconds until they paired with each other

honey · Answer

why my earbuds are not connected to each other i have try many of things press for 20 sec but it's not work Remax Tws 6 this is my earbuds

glodean14 · Answer

my ear pieces wont connect together what do I do to get both to work? the right one works fine its not hold charge long. but the left one wont work at all

Jayy · Answer

Ear buds not connecting together. Thanks for everyone's input.
 I tried several of the ideas without success but then noticed the contacts on the buds themselves, and in the storage case, were dirty.
 I cleaned all contacts thoroughly with alcohol (methylated spirits), returned them to the storage case, left them there for about 2 minutes. 
On my phone I told the phone to "forget" the previous connections to the ear buds. 
 I then took the Right ear bud out, inserted it into my ear and turned it on, then the left bud, and heard them connect with each other.
 Next, I told the phone to "pair new device". It picked up the ear buds (identifying the Right ear bud only) and found they were both connected and synchronised! Oh joy!
I hope this helps someone. Happy listening!

Tinney · Answer

These suggestions worked for me, even with the years difference! Take right one out first, tap twice. Take left out, do the same. Turn off, turn back on then pair.

AliCapsulePro · Answer

None of these worked for me but this method worked https://crazybaby.com/support/air/how-to-pair

Stace · Answer

My head phones won't connect at the same time

Answer

Siri interferes. Make sure Siri is set to always on before trying to connect the Ultra Jame earbuds

Jipp · Answer

My earphones is not pairing- I have tried all options listed - no avail- please help -TidyBuds

Dekard2049 · Answer

Boyan's answer work for mine. Except I only had to press and gold for like 10 sec. Then put'm on the charger, take'm off and wait a sec for them to pair. I knew they had paired when the lights were only on on the left one. Then turn BT back on and connect. Oddly enough it showed up as BT-L but played out of both ears. It took me two tries but it worked.

caracas · Answer

First two asnwers are perfect, end off a nightmare.
I have a KD-66 (reported by bluetooth) that is sold under different brands and the procedure worked perfect. 
The only difference is that this model blinks red/blue, not only red.
thanks a lot guys

Answer

Htbf

Pathfinder · Answer

For phones like infinix hot 7 pro, after trying all the solutions here it did not work, I was just roaming through my phone in search for a solution. I stumbled on this solution.

I went to Accessibility in Settings, I scroll down to Mono audio and turned it on. 
It worked for me

Answer

The below method worked straight away for me, blue tooth off, turn on headphones and double click both at the same time, keep repeating the double click till the headphone make a connected tone

Mccalldoll · Answer

One my earbuds is flashing green first then is flashing red does it most to do or did broke it one then still work

Trix · Answer

I don t have a charger case and can't pair left and right. when I scan Bluetooth, it always shows 2 separate earbuds X9 and X9 
they work like one ear piece switching from one to another, never in pair
Help :)

AytoTheTomato · Answer

Take them out of the case, turn them on, then press the buttons twice on each earbud. Wait for a bit. Then connect your phone/tablet/whatever_else_there_is

Answer

one jam ear will not stop linking when put in my ear

Zach · Answer

Put them in case, turn Bluetooth off on your device. Take the Right one out and hold it down for power. Then tap it twice to pair. Follow same steps with the left. Turn your blue tooth back on and they will psi together. Worked 3 or 4 times for me already.

johnny · Answer

Only hooks one or other in mono!

OriZAle · Answer

Hey, thanks a lot! My earbuds were working separately and now they're working properly

Skifyre · Answer

Hey! I had the same problem, with another type of earphone but also a wireless one from China, and nothing on this page solved my problem. What I ended up doing was completely draining the power in the battery bank by charging my phone with it (again, not sure if what you guys are talking about can do that) and therby forcibly resetting it. This worked, but only for a day the first time... Am now on the second try, let's see if it works longer this time!

savage · Answer

If you have the problem with the Gonovate G10tws you have to put them both inside their case and press the reset bottom on the case. The will pair them back together then connect it to your iPhone Bluetooth as usual. thank god

Lgrace · Answer

Go to settings - Accessibility and turn on Mono audio - worked for me!

Useless · Answer

Take a hammer and hit both phones with all your might, then go and buy cable phones.

Bonbon · Answer

Its simple once you figure out which one is master bud and which one is slave.
First unpair the earbuds from your smartphone (if you have tried connecting them) 
Switch off both the earbuds
Hold the power button for 10 seconds (for pairing mode) Do it for both the earbuds.
Once the LED starts blinking on both the buds just single click on slave bud . I experimented a lot and finally its synched by following the above steps ! Enjoy

Sarah · Answer

This Youtube Video is only 2 mins long and it sorted the problem for me straight away! https://www.youtube.com/watch?v=J7acAY8QLhc

JoeMama · Answer

You first have 2 turn off ur bluetooth on ur phone. Then u have 2 hold the button the bud for 5 seconds (this powers it off). Then u have 2 put the buds in the case 4 bout a min. Then u have 2 take it out and double click the buttons on the buds until they sync. They will beep at the same time indicating they r synced. Then u have 2 turn ur bluetooth back on and pair it with jam ultra.

Itzzeldiablo · Answer

Look at this video it worked for me. I tried for hours and this clip worked for me in 30 secondes. https://youtu.be/vgznONfxhBc

Brian · Answer

Okay, I had the same problem and fiddled with my ear buds for a couple hours in frustration. I tried the answer from WAKE and it worked....
Though I was a sucker for trying one more sequence.

Answer

I watched videos on YouTube to supposably helps you to reconnect or pair The chew together and it does not work so I would say probably just throw them in the trash and buy some other brand because that's what I'm going to do.

HUGH · Answer

There are numerous reasons the earbuds will refuse to pair up. Once you go through the tiresome, "Forget this device" and turn them off and then back on and double-click over and over and over, and then hard reset your phone, you come to realize that it is a manufacturing defect. Something just broke or fizzled or whatever. Return them and buy a different product. (This is the SECOND pair that refused to work after less than 14 days ownership, and approximately 10 hours of use.)

Momo · Answer

I think if there is more than one device name appearing on the list of bluetooth device names,try deleting all of them and then switch off both your earphones and bluetooth and start again.

Then see the name that appears for the earphones,click on it and see if it works.

Christopher · Answer

Go to settings and bluetooth settings and turn off dual sound

Rudebee · Answer

Unpair jam ultra from your phone and turn off bluetooth. Shut off your buds. Restart your pairing process that in your user manual.

Ikezamar · Answer

Turn off the Bluetooth on your phone or device and turn it back on. Or just place both ear buds in the charger for 10 secs and take it out.

“My earphones are starting to not connect together anymore. Usually connecting to Jam Ultra on the bluetooth screen links both earphones together but now Jam Ultra only connects to my left earbud. Anyway to fix this problem?”

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