“Hooked up optical to TV works great. PS4 sound way out of sync. How to fix? I tried emailing the JBL support but have heard nothing back from them. Bar issue, hookup issue? TV sound is great no Godzilla stuff. Just PS4. Can't watch any of my movies now”

Asked by Mike 6 years ago

1-3 of 3 Answers

We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Answered by JBL Support 6 years ago
Sorry, there was a problem. Please try again later.
Mine is hooked up HDMI ARC with the cable included with it. Had it hooked up with optical before same issue.
Answered by Mike 6 years ago
Sorry, there was a problem. Please try again later.
It must be the connection issue did you try connecting using the AV cable that came with it? Or with the hdmi cable? I have connected to my LG 4K smart tv with hdmi and have no issues while using my Xbox .
Answered by Bvnm 6 years ago
Sorry, there was a problem. Please try again later.