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Try moving the sound bar away from the tv a little. At first I tried putting mine on top of the tv mount and wedge it under the tv screen and my remote stopped working. I think the sound bar blocks the IR sensor, so I moved the sound bar forward slightly and off the tv mount and all is good.
Sorry, there was a problem. Please try again later.We have our TV connected HDMI to the soundbar and control the volume exclusively with our JBL remote. I'm guessing you'd change the channel using your cable box or dish controller.
Sorry, there was a problem. Please try again later.No, I have a U-Verse remote that is not an IR sensor and it still works my sound bar.
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