“Bought this several months ago and worked perfect with TV, now it's not connecting through the cable Arc mode, it will connect via bluetooth but no longer connects with the TV with the cable connection. Any ideas?”
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I've had seemingly random issues with various HDMI cables -- they'll work fine with my laptop and a monitor, but not with one of my desktops and the same monitor. You might try swapping out the HDMI cable connected between the ARC ports and see what happens.
Sorry, there was a problem. Please try again later.Hi there, have you checked if the cables are connected properly? Please also try to change HDMI Cable or try to use an optical cable to check if that would work to the soundbar. If you still encounter issues, please submit a case request and so we can assist you: www.jbl.com/support-contact.html
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