“When I walk away for like 20 mins and the tv goes into sleep mode I have to unplug the sound bar when I get back because no sound will come threw the sound bar”

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• the sound bar is completely controlled by my tv remote, I haven’t noticed a problem with it at all. The sound system does come with a remote but not really needed if you use the tv remote

  Answered by Cjj1 4 months ago

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• Thanks for reaching out. We would like to know more about the issue of your JBL Bar 500 so we can provide accurate troubleshooting steps that might isolate it. Please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST)

  Answered by JBL Support 4 months ago

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