“The sound bar turns off after 2 days on its own. Why? How can I fix the issue this is the second one I have had. I took the first one back”
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I have the same issue. I have a brand new Samsung tv and bought the jbl 500 sound bar. They exchanged the sound bar with another new one but same issue. Literally every 2 days I have to unplug and plug in the soundbar for it to get sound. HDMI Cables in right. Jbl troubleshoot and Samsung troubleshoot. Sound comes back but the next 2 days it doesn’t. No one seems to know how to help. Let me know if you get yours to work. I’m thinking on returning and getting a Samsung sound bar to see if the same thing will happen. This is very frustrating.
Sorry, there was a problem. Please try again later.this just happened to me. After 2 weeks, there was no sound today, but I did like you and unplugged my JBL 500 for a few mins, plugged it back in and now there's sound. I'll see how long this lasts. Maybe if I go with OPTICAL AUDIO CABLE this won't happen again.
Sorry, there was a problem. Please try again later.I have an lg tv and having the same problem, just got it 2 days ago.
Sorry, there was a problem. Please try again later.We're here to help with your JBL Bar 500. We'd like to know more about your setup and if the subwoofer also turns off or just the soundbar. We could provide you with more troubleshooting steps knowing this information. Please contact JBL Customer Support via our official website or toll-free hotline for further assistance.
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