“why does the jbl500 say Dolby Atmos UNSUPPORTED when the press the Dolby button on remote ? Also, do you have to press the Calibration button everytime you watch a movie ?”

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• Yes

  Answered by GeorgeS 2 years ago

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• When you play a video.movie or music should be in dolby atmos.

  Answered by Sanjeewa 2 years ago

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• Dolby Atmos is available on our JBL Bar 500. We recommend connecting the soundbar to your TV via HDMI. If your TV or source has an eARC connection, you can enjoy Dolby Atmos. There's no need to calibrate it every time you'll watch a movie. It will save the calibration settings when set up. If you'll be moving the speaker to a different location or position, calibration will be required to get the most optimal sound experience. If you need more help, please contact our customer support.

  Answered by JBL Support 2 years ago

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