Questions & Answers

Q: QuestionHow long is the battery life on high volume?

Asked 2 years ago by Batterylifeonhigh.

This question was asked about the related product: JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Blue

• A:Answer 4 to 5 hours if your lucky

  Answered 2 years ago by NicoleMVerified Purchase

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Q: QuestionI didn’t get a power bank with my JBL CHARGE 5? It has a pic on the box but it’s not in there?

Asked 2 years ago by Sherri.

• A:Answer Do you mean a separate power bank? The speaker itself is the power bank. It should have a usb port on the back.

  Answered 2 years ago by JackWVerified Purchase

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Q: QuestionHow do I connect to my iPhone?

Asked 2 years ago by Gordon.

• A:Answer To connect the JBL Charge 5 to your iPhone, turn on the speaker and press the Bluetooth button to enable pairing mode. Go to your iPhone's settings and turn on Bluetooth as well. Scan for nearby devices and look for "JBL Charge 5" under the list of available devices. Tap or select the speaker's name to pair and connect until it shows as connected. You may play music from your iPhone once it's connected to the speaker.

  Answered 2 years ago by JBL Support

  
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Q: QuestionWhich speaker has the greater bass range and sound, the charge or the flip?

Asked 3 years ago by TW.

This question was asked about the related product: JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Camouflage

• A:Answer The charge is a bigger speaker

  Answered 2 years ago by Martiallaw

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Q: QuestionThere was an amazing mellow song that played on this speaker when we tested it out, the lyrics includes something with rain/shadow. Does anybody know the song title?

Asked 3 years ago by askingforafriend.

• A:Answer instead of rain shadow, maybe you heard "moon/shadow" from Cat Stevens "Moon Shadow"?

  Answered 2 years ago by MoparMan

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Q: QuestionIs it magnetic?

Asked 3 years ago by Anonymous.

• A:Answer No.

  Answered 2 years ago by ShawnH

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Q: Questionwhat are the dimensions, will it fit in a small backpack.

Asked 3 years ago by Anonymous.

• A:Answer Yes it will is not big at all

  Answered 3 years ago by WesttxxrayVerified Purchase

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Q: QuestionCan I plug in a pen drive to listen to my songs?

Asked 3 years ago by Ana.

This question was asked about the related product: JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Blue

• A:Answer only bluetooth

  Answered 2 years ago by Orthon

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Q: QuestionIf you don't have Bluetooth, can you use a power adapter or a 3.5 jack

Asked 3 years ago by bjsauder.

• A:Answer No they got no 3.5 Jack on it

  Answered 3 years ago by WesttxxrayVerified Purchase

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Q: QuestionDoes anyone know if you can plug in an usb-c to aux? I want to hook up my monitor to this speaker as well as use it as a bluetooth speaker.

Asked 3 years ago by Fernando.

This question was asked about the related product: JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Blue

• A:Answer Yes.

  Answered 1 year ago by Javissmith

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Q: Questionwhat are the size specs

Asked 3 years ago by mick.

• A:Answer Haven't put it in water

  Answered 3 years ago by Jgoodman

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Q: QuestionWill this speaker sync up with a charge three?

Asked 3 years ago by Sync.

• A:Answer No. It will work with other JBL speakers that were released around the same time. (I.e charge 4, clip 4,extreme 2 and etc/ charge 5, clip5, extreme 3 and etc.) The JBL Connect app can tell you more.

  Answered 2 years ago by Wh0iszpassionVerified Purchase

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Q: QuestionCan I connect usb memory card with music on it and if so would it play the music

Asked 3 years ago by Ricardo.

• A:Answer It can play from a connected Bluetooth device. The USB memory card would need to have Bluetooth and be able to play on its own. This is a speaker only, not a memory card reader/player.

  Answered 3 years ago by Elbe

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Q: QuestionAre you able to play from a USB or anything else other than bluetooth?

Asked 3 years ago by Anonymous.

• A:Answer No. There are no hardwire inputs. Inputs are just for charging the speaker or charging your phone.

  Answered 3 years ago by BIGSOUND

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Q: QuestionCan I use my 120w adaptor in charging my JBL Charge 5 Squad using the provided cable?

Asked 3 years ago by Yushi.

• A:Answer You can but it's not preffered, it's best if your adapter has a smart charge function so it won't overcharge the battery.

  Answered 2 years ago by Wh0iszpassionVerified Purchase

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Q: QuestionIs JBL charge 5 compatible with Anker II Nano 65 W charger?

Asked 3 years ago by Mk.

• A:Answer Yes, it works with any wall plug but make sure you’re using USB-C. The cable comes with the speaker by the way.

  Answered 3 years ago by Thereviwer265

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Q: QuestionIs this speaker magnetically shielded? For example is it okay to use this directly on or next to my laptop? Or will it harm it? I cant find anything about shielding. Thanks

Asked 3 years ago by manny.

• A:Answer No, it won’t harm any of your devices.

  Answered 3 years ago by Thereviwer265

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Q: QuestionDoes the JBL 5 charge come w/any pre charged battery life when newly purchased???!!!

Asked 3 years ago by Dontknowmuchabouttech.

• A:Answer Yes. It came charged approximately 60% so it was ready to play out if the box.

  Answered 3 years ago by Shiprat

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Q: Questionhow do you charge it and what kind of cable do you need to charge it?

Asked 3 years ago by rose.

• A:Answer It comes with a USB to USB-C cable. The jack on the speaker is USB-C so the other end (USB) plugs into just about any USB charger. The charging block itself is not included.

  Answered 3 years ago by Shiprat

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