Questions & Answers

Name: JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black
Brand: JBL
SKU: 10768965
Price: 79.95 USD
Availability: SoldOut
Rating: 4.3 (978 reviews)

JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black

Model:: JBLENDURACEBLKAM; |
SKU:: 10768965

User rating, 4.3 out of 5 stars with 978 reviews.

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QuestionCan these be worn while swimming laps?
Asked 3 years ago by Kelly.
- Answer Thanks for your question. Our JBL Endurance Race is rated IP67 waterproof and dustproof. However, it can't be used while swimming because Bluetooth cannot travel through water. We suggest the JBL Endurance Dive for swimming activities as it has an MP3 Function where you can copy music files into it.
  Answered 3 years ago by JBL Support
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QuestionCan these be worn in the shower with no consequences?
Asked 3 years ago by DeezNuts.
- Answer Our JBL Endurance Race TWS has an IP67 rating which protects the product from submersion in 1 meter of water for up to 30 minutes. Although it is waterproof, the touch pads of the earbuds are sensitive, and the water from the shower may cause unintended controls.
  Answered 3 years ago by JBL Support
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QuestionI cannot work out how to attach the tips. Do you attach the small then the big odd shaped one? Cannot find a video online to demonstrate this
Asked 2 years ago by Emer.
- Answer Ok, i can help. I made a diagram in the picture below. Follow that, it should tell you what you need to know.
  Answered 2 years ago by user786696
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QuestionCan these earbuds be paired with my Samsung SmartTV?
Asked 3 years ago by Mohawk131.
- Answer Our JBL Endurance Race is recommended to be used for streaming audio with mobile phones, tablets, and laptops. Using it with your TV may cause audio-video delays since these headphones don't have APTX HD Low Latency features. We recommend our line of soundbars, which would work perfectly with your TV.
  Answered 3 years ago by JBL Support
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QuestionHow long is the battery life
Asked 3 years ago by Kim.
- Answer On my experience it last me about 5 days wearing it everywhere everday fory 2 hr routine of jogging
  Answered 3 years ago by MarcoV
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QuestionCan I use to talk in the phone
Asked 1 year ago by LouieD.
- Answer Thank you for your inquiry. Yes, you can use the JBL Endurance Race earbuds to make phone calls. The earbuds have built-in microphones that allow you to take calls and use voice assistants. When you receive a call, the earbuds will automatically pause your music and connect to the call.
  Answered 1 year ago by JBL Support
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QuestionWhat if you end up getting the case wet what happens?
Asked 2 years ago by Anonymous.
- Answer Thanks for your inquiry. We suggest drying the case and wiping all the visible moisture, especially on the contact points with cotton swabs. Do not charge your product while the charging port is wet; make sure it is dry before you connect it to a charger.If you need more assistance with your device, please contact our customer support. We're here to help.
  Answered 2 years ago by JBL Support
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QuestionIs this compatible with TCL10 5G UW
Asked 2 years ago by Cerberus.
- Answer Thanks for your inquiry. Yes, our JBL Endurance Race is compatible with Android and iOS mobile devices.
  Answered 2 years ago by JBL Support
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Questioni need to know if the earbud can be used in a steam room
Asked 9 months ago by oo7phill.
This question was asked about the related product: JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - White
- Answer Depend on what your working with they are BT so look for a setting
  Answered 7 months ago by Jeterbug
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QuestionI need to purchase a replacement charging case, where can I do that?
Asked 1 year ago by AL.
- Answer My charger also stopped working suddenly. There is no replacement here in Brazil. How can I proceed?
  Answered 1 year ago by diegosousa88
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QuestionWhat’s the return policy?
Asked 1 year ago by Kimberly.
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QuestionI listen to audio books. Do these earbuds have a pause feature?
Asked 1 year ago by Jacob.
- Answer Yes, programable tap features can be changed on the JBL headphones app!
  Answered 6 months ago by Jose
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QuestionWhat is the talk time on these earbuds?
Asked 1 year ago by Black.
- Answer Thank you for your question. The talk time would be close to the overall playback time of up to 10 hours.
  Answered 1 year ago by JBL Support
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QuestionHow does the noise canceling work? And do you need to use both earbuds in order for the noise canceling to work?
Asked 2 years ago by Truth.
- Answer Thanks for your inquiry. Our JBL Endurance Race does not feature active noise cancellation. If you are interested in JBL earbuds with active noise cancellation feature, for further assistance with product recommendations, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
  Answered 2 years ago by JBL Support
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QuestionCan these be paired with 2 different devices at the same time?
Asked 2 years ago by JM75.
- Answer Thanks for your inquiry. Our JBL Endurance Race TWS cannot be paired with two different devices at the same time. It only supports one Bluetooth connection at a time. However, you can switch between different devices by manually disconnecting and reconnecting the earbuds. To do this, make sure your earbuds are paired with both devices that you want to use. To switch from one device to another, disconnect the earbuds from the first device by turning off the Bluetooth on that device. Once disconnected, you can connect the earbuds to the second device by turning on the Bluetooth and selecting the earbuds from the Bluetooth settings to establish the connection.
  Answered 2 years ago by JBL Support
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QuestionAre these bluetooth version 5.0???
Asked 2 years ago by Wolf.
- Answer Thanks for your inquiry. Our JBL Endurance Race TWS features a Bluetooth version 5.2.
  Answered 2 years ago by JBL Support
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QuestionCan you use them separately?
Asked 2 years ago by Anonymous.
- Answer Yes you can one at a time you can have one in your case and one in your ear.
  Answered 2 years ago by Anonymous
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Questiondoes is stay in place comfortably while doing kickboxing workout on the punching bag?
Asked 2 years ago by MohammadA.
- Answer Yes they work good with working out as in punching bags yes they stay in but for kickboxing they wont they'll fall out
  Answered 2 years ago by Joshua22
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QuestionIs their an attachment that goes around the ear?
Asked 2 years ago by Donita.
- Answer No. Fits snugly in the ear
  Answered 2 years ago by Henry3
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QuestionAre these compatible with wearing a dirt bike helmet?
Asked 2 years ago by Melissa.
- Answer For us, yes. They stay in without discomfort.
  Answered 2 years ago by Emmie
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Showing 1-20 of 50 questions

Questions & Answers

JBL - Endurance Race Waterproof True Wireless Sport Earbud Headphones - Black

Q: QuestionCan these be worn while swimming laps?

Q: QuestionCan these be worn in the shower with no consequences?

Q: QuestionI cannot work out how to attach the tips. Do you attach the small then the big odd shaped one? Cannot find a video online to demonstrate this

Q: QuestionCan these earbuds be paired with my Samsung SmartTV?

Q: QuestionHow long is the battery life

Q: QuestionCan I use to talk in the phone

Q: QuestionWhat if you end up getting the case wet what happens?

Q: QuestionIs this compatible with TCL10 5G UW

Q: Questioni need to know if the earbud can be used in a steam room

Q: QuestionI need to purchase a replacement charging case, where can I do that?

Q: QuestionWhat’s the return policy?

Q: QuestionI listen to audio books. Do these earbuds have a pause feature?

Q: QuestionWhat is the talk time on these earbuds?

Q: QuestionHow does the noise canceling work? And do you need to use both earbuds in order for the noise canceling to work?

Q: QuestionCan these be paired with 2 different devices at the same time?

Q: QuestionAre these bluetooth version 5.0???

Q: QuestionCan you use them separately?

Q: Questiondoes is stay in place comfortably while doing kickboxing workout on the punching bag?

Q: QuestionIs their an attachment that goes around the ear?

Q: QuestionAre these compatible with wearing a dirt bike helmet?

Top Rated

QuestionCan these be worn while swimming laps?

QuestionCan these be worn in the shower with no consequences?

QuestionI cannot work out how to attach the tips. Do you attach the small then the big odd shaped one? Cannot find a video online to demonstrate this

QuestionCan these earbuds be paired with my Samsung SmartTV?

QuestionHow long is the battery life

QuestionCan I use to talk in the phone

QuestionWhat if you end up getting the case wet what happens?

QuestionIs this compatible with TCL10 5G UW

Questioni need to know if the earbud can be used in a steam room

QuestionI need to purchase a replacement charging case, where can I do that?

QuestionWhat’s the return policy?

QuestionI listen to audio books. Do these earbuds have a pause feature?

QuestionWhat is the talk time on these earbuds?

QuestionHow does the noise canceling work? And do you need to use both earbuds in order for the noise canceling to work?

QuestionCan these be paired with 2 different devices at the same time?

QuestionAre these bluetooth version 5.0???

QuestionCan you use them separately?

Questiondoes is stay in place comfortably while doing kickboxing workout on the punching bag?

QuestionIs their an attachment that goes around the ear?

QuestionAre these compatible with wearing a dirt bike helmet?