Questions & Answers

Q: QuestionHi! How are these speakers for air travels? Curious about how to pack them, if they can be packed, etc. Any advice/comments would be welcome! Thanks! Steph

Asked 2 years ago by Steph.

• A:Answer Thanks for your question. You can pack the JBL Flip 5 in your luggage, a carry-on bag, or a protective case sold separately at any third-party retailer. It should be away from other materials or belongings that may cause scratches or dents. Since this unit contains a lithium-ion battery, it is best to get more information from the airlines about their guidelines for bringing electronic devices. We could provide you the Material Safety Data Sheet of our JBL Flip 5, which may be useful when you confirm with the airline if they allow it with your luggage or as a hand carry. Please reach out to our Customer Support to request a copy of this document.

  Answered 2 years ago by JBL Support

  
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Q: Questionwhat is the blue tooth range for connectivity

Asked 2 years ago by tom.

• A:Answer Our JBL Flip 5 has a Bluetooth range of up to 10-15 meters without obstructions between your connections. For best connectivity results, please ensure a clear line of sight between your earbuds and the source. A distance farther than that would pose a risk of signal deterioration.

  Answered 2 years ago by JBL Support

  
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Q: QuestionIs a charging chord included?

Asked 2 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by DanielSchafferVerified Purchase

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Q: Questioncan i plug my mp3 player into a flip 5 or flip 6 as you can with the flip 4

Asked 2 years ago by giantfan.

• A:Answer There’s no aux input on these. It’s just Bluetooth.

  Answered 2 years ago by NeillM

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Q: QuestionWhat's the difference between the Flip 5 and Flip 6?

Asked 2 years ago by Kelvis.

• A:Answer Flip 6 in my opinion has more bass, flip 5 sound is louder

  Answered 2 years ago by Tcorby07Verified Purchase

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Q: QuestionCan I answer phone calls and talk with JBL - FLIP 5

Asked 2 years ago by Mickey.

• A:Answer Our JBL Flip 5 doesn't have a built-in mic, it can't be used as a speakerphone or support voice commands.

  Answered 2 years ago by JBL Support

  
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Q: QuestionCan this work for phone calls?

Asked 2 years ago by Anonymous.

• A:Answer Definitely cannot

  Answered 2 years ago by YvetteFVerified Purchase

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Q: Questioncan i plug my mp3(hardwire) player into the flip 5 as i can with the flip 4--thank you

Asked 2 years ago by Anonymous.

• A:Answer Our JBL Flip 5 doesn't have an Auxillary port like our Flip 4. You can connect it to your source device wirelessly via Bluetooth connection.

  Answered 2 years ago by JBL Support

  
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Q: QuestionCan i connect a wired/wireless mic to JBL flip-5

Asked 2 years ago by Narayan.

• A:Answer Thanks for your inquiry. Our JBL Flip 5 is a stand-alone Bluetooth speaker, you will not be able to connect a wired/wireless mic to this speaker.

  Answered 2 years ago by JBL Support

  
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Q: QuestionCan you pair this JBL flip5 to Samsung smart tv having Bluetooth capability

Asked 2 years ago by SyedK.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Gray Stone

• A:Answer Yes

  Answered 2 years ago by JohnfA

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Q: QuestionCan this product connect to a smart tv?

Asked 2 years ago by Hannerhan.

• A:Answer Thanks for your inquiry. Our JBL Flip 5 is recommended to be paired with mobile phones, tablets, and laptops via Bluetooth connection. You can connect it to your Smart TV if it is Bluetooth capable but you may experience audio-video delays as these headphones don't have an APTX HD low latency codec.

  Answered 2 years ago by JBL Support

  
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Q: QuestionCan this support my mp3 player in other words can I plug in my mp3 player and hear pre-recorded music

Asked 2 years ago by Westie.

• A:Answer This is a Bluetooth-connected speaker, there are no ports for plugging in another device.

  Answered 2 years ago by JerryHVerified Purchase

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Q: QuestionI have a JBL flip 5 Bluetooth speaker. Can you hook a c cord microphone to the speaker and use it that way?

Asked 2 years ago by Hotrod.

• A:Answer A wired microphone will not be able to connect with the JBL Flip 5 as it does not have a microphone input.

  Answered 2 years ago by JBL Support

  
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Q: QuestionHow do I pair a Flip 5 with a Galaxy S22 Ultra

Asked 3 years ago by Anonymous.

• A:Answer Hold and release the Bluetooth button on the side of the Flip 5. Go into your phone's connections settings and select Bluetooth. Select JBL Flip 5 and connect.

  Answered 2 years ago by JerryHVerified Purchase

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Q: QuestionWhat's the lowest temperature that is safe for when using my Flip 5 (If warmly stored in a car then playing while hanging out in a ski resort parking lot)?

Asked 3 years ago by Kewlrush.

• A:Answer We recommend using our JBL Flip 5 in temperatures between 5 and 45 degrees Celsius (41 to 113 F), as any temperature lower or higher than that can affect the battery performance. If you need more help with your unit, please contact our customer support for assistance.

  Answered 3 years ago by JBL Support

  
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Q: QuestionWhat is the watts output?

Asked 3 years ago by Ramon.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Red

• A:Answer Hi, the JBL FLIP5 has a total output power of 20W

  Answered 3 years ago by JBL Support

  
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Q: QuestionMy JBL flip 5 has shut itself off a few times now while in use and while I was actively listening to it… not sure why … it’s not in times of non-use or low battery so it is not like a standby auto-off type of thing … it does not seem right. Suggestions?

Asked 3 years ago by JMo.

• A:Answer Hi, I am sorry to hear you are experiencing issues with your JBL FLIP5, please contact our technical support line for troubleshooting assistance or to help you determine your warranty options.

  Answered 3 years ago by JBL Support

  
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Q: Questionplease tell me where is this item available

Asked 3 years ago by Anonymous.

• A:Answer This was last years model so they may not be available any longer. They have moved to the Flip 6 now.

  Answered 3 years ago by JimHVerified Purchase

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Q: QuestionCan i make a phone call using I PHone 8 and put it on JBL speaker? if so, how? i have tried and cannot do it.

Asked 3 years ago by Mike.

• A:Answer No, unfortunately the JBL FLIP 5 doesn't have a built-in mic, you won't be able to make or receive phone calls with it.

  Answered 3 years ago by JBL Support

  
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