Questions & Answers

Q: QuestionMy flip 5 does not play music when is charging. Is that normal? I feel the battery dies really fast even when it’s fully charged. It’s really frustrating

Asked 4 years ago by MCCO.

• A:Answer Our JBL Flip 5 should be able to play music while charging. We'd like to work with you directly so we can check your options. Please contact customer service at. https://bit.ly/2WocMfi

  Answered 4 years ago by JBL Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi! Does it bring a hard case ?

Asked 4 years ago by cal.

• A:Answer Yes a hard foam case.

  Answered 4 years ago by JoJoe

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I hook this up to a tv

Asked 4 years ago by Rk.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Teal

• A:Answer It does not have AUX or Optical connection. Only way to connect to a TV is via Bluetooth.

  Answered 4 years ago by MB560

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you use a Flip 5 charger cable to charge a Flip 4 speaker.

Asked 4 years ago by T5.

• A:Answer Our JBL Flip 5 comes with a Type C USB cable while Our JBL Flip 4 has a micro-USB cable to charge the unit. So it's not possible to use the cable from JBL Flip 5 to Flip 4 speaker.

  Answered 4 years ago by JBL Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you charge your iPhone while using the speaker? Ex; If I want to connect my iPhone to the speaker to play Pandora or play music I don't want to drain my iPhone. Basically is there a USB port to plug my phone into while connected to the speaker??

Asked 4 years ago by Justbeyou.

• A:Answer Our JBL Flip 5 doesn't have a powerbank function. You could check out our JBL Charge 5 if you're looking for a speaker with a powerbank feature.

  Answered 4 years ago by JBL Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you pair more than two together and still have stereo mode? Or does stereo only work with exactly two speakers?

Asked 4 years ago by BeeJ.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Ocean Blue

• A:Answer Thanks for your question. The stereo mode only works for two link speakers via the PartyBoost feature.

  Answered 4 years ago by JBL Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you have to pair with the iPhone every time the Flip5's power is turned on or the phone goes out of range, or does it stay paired or re-pair automatically?

Asked 4 years ago by Norm.

• A:Answer Stays paired automatically.

  Answered 4 years ago by JoJoe

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is the warranty?

Asked 4 years ago by Sandygirl.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Ocean Blue

• A:Answer Our JBL products warrant a period of 1 year (5 years for any non-powered speakers)

  Answered 4 years ago by JBL Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf it only has one speaker (as it says in the specifications) how does it produce crisp highs like a speaker with a separate Tweeter would? It looks like this speaker has just one woofer and reminds me of the bazooka bass speakers.

Asked 4 years ago by Tommy1.

• A:Answer It does remind me of the Bazooka tubes.

  Answered 4 years ago by VooDoo85

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI see Android but will this speaker work with an iPhone?

Asked 4 years ago by Aesco.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - White Steel

• A:Answer yes it works with iPhone.

  Answered 4 years ago by diesel28Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the JBL Flip 5 charge with USB-C charger?

Asked 4 years ago by Downtowneva.

• A:Answer Yes. Our JBL Flip 5 uses a USB Type-C cable for charging.

  Answered 4 years ago by JBL Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this speaker work with a Samsung Galaxy tab 4

Asked 4 years ago by Donnie.

• A:Answer Should be no problem as it’s bluetooth

  Answered 4 years ago by Jeff

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this be used with a Bluetooth microphone?

Asked 4 years ago by jdan.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Ocean Blue

• A:Answer Our JBL Flip 5 doesn't have the capability to pair with a Bluetooth microphone. It is compatible to be paired and connected with devices like mobile phones, tablets, and laptops for streaming or listening to music.

  Answered 4 years ago by JBL Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionEveryone can connect to my Speaker whenever they want. Can i stop it somehow?

Asked 4 years ago by Spyrntaf.

• A:Answer Hold the volume up+play button until the speaker turns off then only connect it to your device then they can no longer connect

  Answered 4 years ago by Jordon

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow loud is it?

Asked 4 years ago by Tony.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Ocean Blue

• A:Answer It is! I took mine to the beach and I was still able to hear it over everything going on

  Answered 4 years ago by Brej

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you use the Flip 5 while camping with no cell service?

Asked 5 years ago by Jennifer.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - White Steel

• A:Answer Yes, you only need Bluetooth. If songs are downloaded on your phone it should work just fine.

  Answered 4 years ago by Blair

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this speaker come with a strap?

Asked 5 years ago by Naeem.

• A:Answer More like a wrist string

  Answered 4 years ago by WorkingDad

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat are the what are the dimensions of the JBL flip 5 Bluetooth speaker

Asked 5 years ago by Mort.

• A:Answer The JBL Flip 5 is a cylinder shape that’s approximately 5-6 inches long with an approximate 2.5-3 inch diameter. Very portable and well built. Great sound.

  Answered 4 years ago by FlyboyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have a dedicated microphone built in to use on a call if you are away from your phone?

Asked 5 years ago by Oscar.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Teal

• A:Answer No, it doesn't. It is only to connect your charger and ear buds to the phone at the same time.

  Answered 4 years ago by Morenita

  Helpful (0)Unhelpful (0)ReportAnswer this question