“Hi. The right ear bud doesnt work when I take them out of the charging box.”

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• Please try the troubleshooting steps on our support page article about "Battery and Charging" to isolate the issue with your JBL Free X earphones. https://support.jbl.com/us/en/

  Answered by JBL Support 5 years ago

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• Make sure you have properly connected to your bluetooth and that the buds are charged. Otherwise, you may have defective bud.

  Answered by DrWalt 5 years ago

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