“When using the earbuds to make calls the person on the other end can not hear me very well. They say it is very low sound. How can you fix the problem?”
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Please make sure that there's stable coverage when making phone calls. It would also help to try recording your voice using the headphones to check if there's an issue with it. If you need more help, please reach out to us so we could check your options. https://www.jbl.com/support-contact.html
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