“Less than 2 months and my right earbud lost volume for about 50%, i read online that many customers experienced the same issue. What can we do ? can we return the product ?”

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• We'd like to work with you directly so we could try some troubleshooting with your JBL Reflect Mini NC. Please reach out to our Customer Support at https://support.jbl.com/us/en/

  Answered by JBL Support 3 years ago

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• I have the same problem; my right earbud lost volume and the battery lasts 20 minutes even with 100%.

  Answered by Anonymous 3 years ago

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