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If you wish to clean the connection making sure that both of the connections from earbud to case are clean and connecting properly in right way
Sorry, there was a problem. Please try again later.We're sorry to hear that the earbuds of your JBL Reflect Mini TWS has stopped charging. Please check the contact terminals for any dirt and debris that may be causing it not to charge and use a cotton swabs to clean the terminals. If you need more help with your device, Please reach out to our Customer Support to check the availability of the ear tips at (877) 871-6755 from Mon - Fri: 9:00 a.m. - 11:00 p.m. (ET) to Sat-Sun: 9:00 a.m. - 5:00 p.m. (ET).
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