Questions & Answers
- Model:
- JBLSNDGEARSNSBLKAM
- |
- SKU:
- 6582672
Highly rated by customers for: Sound Quality, Comfort, Battery Life
$99.95Your price for this item is $99.95
Comp. Value: $164.95
The comparable value price is $164.95
Page Showing 1-19 of 19 questions
Q: QuestionCan these headphones be used for calls?
- A:Answer These headphones feature four voice mics to ensure your voice is crystal clear during calls.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhy are these headphones considered open-ear?
- A:Answer These headphones are considered open-ear because they feature JBL OpenSound Technology with air conduction, which does not completely close off your ear canal.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the purpose of the detachable neckband?
- A:Answer The detachable neckband provides a more secure fit for the headphones, especially while working out.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the battery life?
- A:Answer The battery life is 6 hours.
This question and answer was generated by AI based on customer and product data.Q: QuestionAre these headphones water resistant?
- A:Answer These headphones are water resistant.
This question and answer was generated by AI based on customer and product data.Q: QuestionIs there a way to customize the touch controls?
- A:Answer You can customize how you use the touch controls on each earbud with the My JBL Headphones app.
This question and answer was generated by AI based on customer and product data.Q: QuestionDoes this have noise cancellation?
Asked by Sam.
- A:Answer Thank you for your inquir. Our JBL Soundgear Sense do not have noise cancelation. If interested, we recommend our JBL Tune Buds 2 and JBL Vibe Beam 2 some of our noise canceling earbuds.
Answered by JBL Support
Q: QuestionRight one is going out after about 5 months....
Asked by H.
This question was asked about the related product: JBL - SoundGear Sense Hybrid Open-Ear headphones with detachable neckband - 2024 - Black
- A:Answer Thanks for your feedback. To isolate the issue with your JBL Soundgear Sense, we recommend cleaning the pins on the earbud and in the charging case using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance.
Answered by JBL Support
Q: QuestionWill these connect with a JBL party speaker as a microphone AND pick up a bluetooth connection to an iphone 15 ?
Asked by Stones.
- A:Answer Thanks for your question. Our JBL Soundgear Sense is designed primarily for personal audio listening and not as a microphone input for JBL PartyBox speakers. While it can connect to your iPhone 15 via Bluetooth for music or calls, it can not be used as a microphone for a JBL PartyBox speaker.
Answered by JBL Support

Q: QuestionI lost the case for my JBL sound gear sense headphones but I have the earbuds is it possible to get a case replacement
Asked by Question.
- A:Answer I lost my chager case for this model of JBL soundgear sense can I find a replecement case charger ?
Answered by Anonymous
Q: QuestionWhere are there made, China?
Asked by John.
- A:Answer Thanks for your question. Our JBL Soundgear Sense are manufactured in various locations in Asia.
Answered by JBL Support

Q: QuestionAre bone conduction?
Asked by Nick.
- A:Answer Thank you for your question. Our JBL Soundgear Sense does not feature bone conduction technology. Instead, it utilizes JBL OpenSound Technology with air conduction. The headphones do not completely close off your ear canal, which makes them comfortable to wear for hours.
Answered by JBL Support

Q: QuestionPurchased these new 1/1/25 and the left has no sound....
Asked by Devyn.
- A:Answer Thanks for reaching out. Here are some troubleshooting steps that might help isolate the issue with your JBL Soundgear Sense. First, if the left earbud that has no sound is not charging. A simple cleaning will almost always fix this problem. Try to clean the charging terminals on the earbuds using a swab dipped in rubbing alcohol, as foreign matter can collect on the metal charging contacts. We also recommend cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, as the graphite and rubber can help to re-establish the connection between the earbuds and the case. Next, check the balance control on your device by going to "Accessibility" settings or on your music player app, commonly found in the playback or EQ settings. This allows you to make one side louder than the other. Be sure that the left/right balance control is set to default (centered). Additionally, the two earpieces should normally be connected together without issue. However, sometimes, wireless interference may cause corruption between the connection of the two earpieces, causing one earpiece not to produce any sound. Forget/unpair the headphones on your device, then manually pair the two earpieces together, then pair the headphones with your device and see if this resolves your problem. If the issue remains, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST)
Answered by JBL Support

Q: QuestionWILL THESE READ TEXT MESSAGES FROM AN IPHONE
Asked by Rich.
- A:Answer Thanks for your question. Our JBL Soundgear Sense does not have a built-in text-to-speech feature for reading text messages. However, if your iPhone (or any source device) has this feature, our Soundgear Sense will output the audio from it.
Answered by JBL Support

Q: QuestionDo you need to download the app to use these headphones with an iPhone?
Asked by Meme.
- A:Answer Thanks for your question. Our JBL Soundgear Sense can connect directly to your source device via Bluetooth and doesn't require an app to connect. You can utilize the app to enable advanced control.
Answered by JBL Support

Q: QuestionDoes the case support wireless charging?
Asked by AManToShop.
- A:Answer Thanks for your inquiry. Our JBL Soundgear Sense does not support wireless charging. It comes with a USB-C charging cable. If you're interested, please check our JBL Club Pro+ TWS, JBL Live Pro+ TWS, and JBL Reflect Flow Pro that offer Qi wireless charging functionality.
Answered by JBL Support

Q: QuestionDo these have ANC, as well as the tile-finding technology?
Asked by Inspektor.
- A:Answer Thanks for your question. Our JBL Soundgear Sense does not support ANC and Tile-Finding Technology. However, using our JBL Headphones App, if you misplace on of the earbuds the "Find My Buds" feature in the app can help you locate it within at least 8 meters. If you have more questions, please contact us.
Answered by JBL Support

Q: QuestionCan you wear these headphones independently? Or do you have to wear both? Does Bluetooth calls work if they are worn separately?
Asked by Anonymous.
- A:Answer You can use them separately and it works very well for calls !
Answered by RobertoC
Page 1, Showing 1-19 of 19 questions
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