Questions & Answers

Q: QuestionHi. My left earbud is not working properly. It gives playback time of just 10 minutes. How can I resolve this issue.?

Asked 4 years ago by Furqan.

This question was asked about the related product: JBL - TUNE 220TWS True Wireless In-Ear Headphones - Blue

Q: QuestionThe right earbud doesn't work at all once I take it out of the changing case, why, and how to fix the problem? Thank u.

Asked 4 years ago by Sunshine.

This question was asked about the related product: JBL - TUNE 220TWS True Wireless In-Ear Headphones - Blue

Q: QuestionMy tws's case's leds are blinking continuous. What does it mean. And it's not pairing kr working

Asked 4 years ago by Sanket.

This question was asked about the related product: JBL - TUNE 220TWS True Wireless In-Ear Headphones - Blue

Q: QuestionI got the primary (right) ear to pair and work but I can't get the left one to work. I even tried putting the right back in the case but the left never kicked on. I've even paired and unpaired the set to my phone 3 times and can't get the left to work

Asked 5 years ago by Sunny.

This question was asked about the related product: JBL - TUNE 220TWS True Wireless In-Ear Headphones - Gray

• A:Answer The left earpiece doesn't work by itself. Have to use both earpiece for the left to work.

  Answered 5 years ago by goodcompactplug

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Q: QuestionCan these be paired with the bluetooth on a PC, and if so can you adjust the volume via the PC? Thanks

Asked 5 years ago by Kelly.

This question was asked about the related product: JBL - TUNE 220TWS True Wireless In-Ear Headphones - Green

• A:Answer Yes, our Tune 220 TWS can be paired with a PC. Once paired, you can adjust the volume using your PC volume settings.

  Answered 5 years ago by JBL Support

  
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Q: QuestionHello sir/madam ,,I have jbl tune 220 and yesterday I lost my right side,now please suggest me how can I get right side ..thanku

Asked 5 years ago by Anonymous.

This question was asked about the related product: JBL - TUNE 220TWS True Wireless In-Ear Headphones - Blue

• A:Answer Our JBL Tune 220TWS works as a pair. The right bud is primary and this is the only bud that can be used independently. The left bud is secondary designed to only pair with the right bud. If you need assistance with troubleshooting, you may call or chat with us here: https://support.jbl.com/

  Answered 5 years ago by JBL Support

  
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Q: QuestionAre these compatible with Galaxy Note20 5G phone?

Asked 5 years ago by Anonymous.

This question was asked about the related product: JBL - TUNE 220TWS True Wireless In-Ear Headphones - Black

• A:Answer Our JBL Tune 220TWS works with both Android and iOS devices.

  Answered 5 years ago by JBL Support

  
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Q: QuestionIs there a way to find one if you lose one?, for example, if you lose the left, and you still have the right, is there a way to find the left?

Asked 5 years ago by Money.

This question was asked about the related product: JBL - TUNE 220TWS True Wireless In-Ear Headphones - Blue

• A:Answer Unfortunately, we only sell them in pairs.

  Answered 5 years ago by JBL Support

  
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Q: QuestionCan these be paired with 2 phones at the same time?

Asked 5 years ago by Anonymous.

This question was asked about the related product: JBL - TUNE 220TWS True Wireless In-Ear Headphones - Blue

• A:Answer They can only connect 1 device at a time.

  Answered 5 years ago by JBL Support

  
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Q: Questioncan u use the left earbud without the right one

Asked 5 years ago by ZOEYBEAR12.

This question was asked about the related product: JBL - TUNE 220TWS True Wireless In-Ear Headphones - Pink

• A:Answer No, the left one disconnects if you turn the right one off or put it in the case.

  Answered 5 years ago by Abby

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Q: QuestionDoes it work with Samsung Galaxy S9plus

Asked 5 years ago by Retta.

This question was asked about the related product: JBL - TUNE 220TWS True Wireless In-Ear Headphones - Black

• A:Answer Yes. JBL Tune 220TWS is compatible with devices that have Bluetooth such as phones, tablets, and laptops.

  Answered 5 years ago by JBL Support

  
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Q: QuestionDo the earbuds have gel coverings on them for a comfortable fit?

Asked 5 years ago by Jess.

This question was asked about the related product: JBL - TUNE 220TWS True Wireless In-Ear Headphones - Blue

• A:Answer No they don’t.

  Answered 5 years ago by LazdrVerified Purchase

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Q: QuestionCan you charge them with a case

Asked 5 years ago by Anonymous.

This question was asked about the related product: JBL - TUNE 220TWS True Wireless In-Ear Headphones - Blue

• A:Answer Yes

  Answered 5 years ago by LazdrVerified Purchase

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Q: QuestionDoes it have a microphone for phone calls?

Asked 5 years ago by Barb.

• A:Answer Yes it does.

  Answered 5 years ago by JBL Support

  
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Q: Question1) does it auto connect when i put it in ear? and when i take it off does it auto disconnect? 2) if i take it off in the middle of a song, does it know to stop playing? 3) sometimes i only wear one side. does it know to play the one that's in my ear?

Asked 5 years ago by gracie.

This question was asked about the related product: JBL - TUNE 220TWS True Wireless In-Ear Headphones - Pink

• A:Answer Yes, If your earphones have been previously paired to your smartphone/tablet the earphones should automatically connect when you turn them ON, they should automatically disconnect when you turn them OFF. If you take them off in the middle of a song the earphones won't stop playing, you will have to stop the music manually, The earphones play only through one side when on a phone call, both sides when listening to music, the sounds going through both ears but the sounds on one ear and the other are different as they are stereo.

  Answered 5 years ago by JBL Support

  
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