A:AnswerOur JBL Tune 230NC TWS does not have a function to amplify the sound of the surrounding environment, these earbuds can't be used as hearing aids.
A:AnswerThey are water resistant. People wear them during workouts (I know zero about this subject) or sweat (I know a lot about this sibject) and they should work under those conditions.
A:AnswerOur JBL Tune 230NC TWS is compatible with your 2012 MacBook Pro. It is Bluetooth version 5.2. This is backwards compatible with previous Bluetooth versions.
A:AnswerOur JBL Tune 230NC TWS does not support Wireless Qi charging. We recommend the JBL Live Free NC+ TWS or the JBL Live PRO+ TWS, which feature Speed Charge and Qi-compatible wireless charging.
A:AnswerOur JBL Tune 230NC has the ability to announce contacts out loud who are calling on the phone. As long as your smartphone has Announce Calls enabled in its settings and is connected to your JBL Tune 230NC, you will be able to hear caller ID announcements through your earbuds.
A:AnswerThank you for bringing this to our attention. Please try to perform a factory reset by tapping the touch control twice and hold for 5 secs. If the issue still persists, we'd like to work with you directly to address the issues you're experiencing with your JBL Tune 230NC TWS. Please contact our customer support via our official website or toll-free number.
