Questions & Answers

Q: QuestionWhat is the driver size in these earbuds?

• A:Answer These earbuds have 6.0mm drivers.

Q: QuestionHow long does it take to charge the earbuds?

• A:Answer It takes 2 hours to fully charge the earbuds.

Q: QuestionCan I use these earbuds to take calls?

• A:Answer Yes, the earbuds have 4 built-in microphones for clear voice calls.

Q: QuestionWhat is the maximum wireless range of these earbuds?

• A:Answer The maximum wireless range is 800 feet.

Q: QuestionWhat is the total battery life of these earbuds with the charging case?

• A:Answer These earbuds provide up to 40 hours of battery life (10 hours on a single charge and an additional 30 hours from the charging case).

Q: QuestionDo these earbuds have a feature for quick charging?

• A:Answer Yes, these earbuds have a speed charge feature that provides 2 hours of playtime with just 10 minutes of charging.

Q: QuestionDo they have transparency mode?

Asked 2 years ago by Isaac.

• A:Answer Thanks for your question. Our JBL Tune 235NC TWS has Ambient Aware and TalkThru technology, similar to the transparency mode. The Ambient Aware lets you hear more from your surroundings without pausing your music, while TalkThru lets you chat with those around you without removing your headphones.

  Answered 2 years ago by JBL Support

  
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Q: QuestionCan you change songs on the buds by touch or do you have to use your phone to change it?

Asked 3 years ago by Mack.

This question was asked about the related product: JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer You can use the right earbud of the JBL Tune 230NC TWS to skip tracks forwards or backwards by tapping the touch control for pause, tap twice to skip forward, and tap thrice to skip backwards.

  Answered 3 years ago by JBL Support

  
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Q: Questioncan these pair with a samsung smart tv

Asked 3 years ago by raja.

This question was asked about the related product: JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Our JBL Tune 230NC TWS is designed to connect with mobile phones, tablets, and laptops for streaming audio. It can pair and connect with a Bluetooth-capable TV. However, you may experience audio-video delays as these headphones don't have low-latency codecs.

  Answered 3 years ago by JBL Support

  
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Q: QuestionHi, Does JBL Tune 235NC support multi-device connection at the same time? I want to connect my phone and laptop simultaneously and give anyone priority for calls or sound.

Asked 2 years ago by Shailesh.

• A:Answer Thanks for your inquiry. Our JBL Tune 235NC TWS doesn't have a multi-point connection. It can only connect to one device at a time.

  Answered 2 years ago by JBL Support

  
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Q: QuestionDo these headphones connect to 2 devices at the same time?

Asked 3 years ago by Vd.

This question was asked about the related product: JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Blue

• A:Answer Our JBL Tune 230NC TWS doesn't have a multi-point connection feature and can only connect one device at a time.

  Answered 3 years ago by JBL Support

  
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Q: QuestionSince answers say the 235 is the same as the 230 but comparing their specs show at least different battery life. Are they really fully the same or can I trust the spec sheets showing the 235 has a better battery life (and any other differences)?

Asked 2 years ago by Anonymous.

• A:Answer Definitely has the better battery life. I charge mine about once a week. Get plenty of good use during the week.

  Answered 2 years ago by MichaelMVerified Purchase

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Q: QuestionCan u track if lost?

Asked 4 years ago by V.

This question was asked about the related product: JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Hi, no, the JBL Tune 230NC don't have a tracking feature.

  Answered 4 years ago by JBL Support

  
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Q: QuestionDo these come with the California Prop 65 tag?

Asked 2 years ago by Anonymous.

• A:Answer Thanks for your question. Since Harman sells products throughout the United States, we do not know where each item will ship. We have no alternative except to place the Prop 65 warning on all of our products, regardless of where they are sold. Harman is committed to making products that comply with all applicable laws and that are safe to use. California’s Prop 65 is not a product safety law, but a chemical right-to-know law. We believe our products are safe when used as intended.

  Answered 2 years ago by JBL Support

  
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Q: QuestionHow has no one else noticed the fact that it says maximum range is 800 feet, there is absolutely no way that you can go 800 feet from your paired device with these and still get any kind of signal.......is there lol?

Asked 2 years ago by BossAudioSuccess.

• A:Answer There is, but you gotta be in a open field, because Bluetooth max range now is 800 feat, but if there is other signals and stuff like concrete it does interfere with the connection.

  Answered 2 years ago by user837008

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Q: QuestionHas anyone tried running with these? Do they fall out easily?

Asked 3 years ago by Anonymous.

This question was asked about the related product: JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Our JBL Tune 230NC TWS comes with three sizes of ear tips (S, M, L). You can try them on to find the right size for your ears so they don't fall out.

  Answered 3 years ago by JBL Support

  
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Q: QuestionDoes the case charge the earbuds without being connected to charger??

Asked 3 years ago by Rome.

This question was asked about the related product: JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Yes

  Answered 3 years ago by LanaGVerified Purchase

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Q: QuestionCan these work with a Samsung television

Asked 1 year ago by Anonymous.

• A:Answer Only if your TV has a Bluetooth connection

  Answered 1 year ago by IJGENELVerified Purchase

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Q: QuestionIs the jbl tune235nc charging case the same as the jbl tune230nc or different size?

Asked 2 years ago by d0pesick.

• A:Answer Thanks for your inquiry. There is no technical/optical difference between the JBL Tune 230NC TWS and the JBL Tune 235NC TWS. All specifications are identical; only the JBL Tune 235NC TWS serves as a successor model where errors have been fixed.

  Answered 2 years ago by JBL Support

  
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