Questions & Answers

Q: QuestionCan I turn sound cancelling on and off when using with a computer? I do not have a "smart" phone.

Asked 2 years ago by Jeannie.

This question was asked about the related product: JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer You can still use the Active noise canceling feature of our Tune 230 NC TWs even when the device is connected to a computer. Simply tap the touch control of the L earbud once to activate ANC.

  Answered 2 years ago by JBL Support

  
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Q: QuestionHi, what is their performance level with iPhone 14 pro?

Asked 3 years ago by Maheene.

This question was asked about the related product: JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - White

• A:Answer Our JBL Tune 230NC TWS is compatible with both iOS and Android devices via Bluetooth connection.

  Answered 3 years ago by JBL Support

  
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Q: QuestionWhat is the total lifespan of the headphones, will they quit before a year?

Asked 11 months ago by Bud.

• A:Answer Thank you for your interest in our JBL Tune 235NC TWS. Our headphones will lasts for years depending on how they will be used and the necessary maintenance. To assure that we have a quality headphones, our products has a 1-year warranty period upon purchase. If you have other concerns, please contact our customer support.

  Answered 11 months ago by JBL Support

  
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Q: Questioni need earbuds that block traffic noise outside my apartment. will these do the job

Asked 1 year ago by bob.

• A:Answer Yes there’s a noise cancellation function

  Answered 1 year ago by GreatVerified Purchase

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Q: QuestionWhy can't these stupid earbuds work at the same time. If I wanted one earbud I would buy 1 if I could Why would you so I'm here but for each year when they can't wait at the same time can somebody please explain to me because nobody on the internet seems

Asked 2 years ago by mdot.

• A:Answer When removing them from the case, grab them by the rubber ear plug, not the body. Touching them on the back of the stem stem will enable only a single.

  Answered 2 years ago by JPWaVerified Purchase

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Q: QuestionIs this this Bluetooth compatible with PS4? I have a few streaming services on it and was wondering if they could connect to my PS4 to be able to watch some shows with the noice cancelling feature. I have considering buying them so I would like to know.

Asked 2 years ago by Alex.

• A:Answer Thanks for your inquiry. Our JBL Tune 230NC TWS is compatible to be used with devices that have Bluetooth capabilities like phones, tablets, and laptops. It isn't recommended to be used with gaming consoles as you may experience audio-video delays. We would recommend our JBL Quantum series of Headphones instead.

  Answered 2 years ago by JBL Support

  
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Q: QuestionCan these be connected to watch TV?

Asked 2 years ago by DMBYRD.

• A:Answer They can if you have a smart TV

  Answered 2 years ago by DanthonyVerified Purchase

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Q: QuestionMy left earbud is not powering up, shows no recharge light and is not working. Is it broke or something else? No light showing when in case or out of case and will not turn on. Right earbud works fine.

Asked 2 years ago by LM.

This question was asked about the related product: JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Mines giving me the same issue and only have had since Christmas 2022

  Answered 2 years ago by Anonymous

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Q: Questiondo these have the feature when you take them out of your ear the music pauses? also can you answer calls by tapping on the earbud?

Asked 3 years ago by Anonymous.

This question was asked about the related product: JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer When answering calls on your JBL Tune 230NC TWS, simply tap either the left or the right bud twice. It doesn't automatically pause when you take them out of your ears.

  Answered 3 years ago by JBL Support

  
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Q: QuestionCan you hear your own voice when on a phone call? Like the air pods pro and samsung galaxy buds pro.

Asked 3 years ago by Malcrew.

This question was asked about the related product: JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Yes, our JBL Tune 230NC has the VoiceAware feature which can control the amount of mic input routed back into your earbuds and choose how much to hear of your own voice.

  Answered 3 years ago by JBL Support

  
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Q: QuestionCan these be used to listen/watch TV? My TV is Sony 2 year old 4k HDR, Bluetooth capable.

Asked 3 years ago by Jack.

This question was asked about the related product: JBL - Tune 230NC True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer Our JBL Tune 230NC TWS is designed to be used for connecting with your mobile phones, tablets, and laptops for streaming audio. You may encounter audio-video delays when you're using it to connect with your TV or gaming console via Bluetooth since these headphones don't have apt-X HD low latency codes, which are being used for Bluetooth connectivity with TV.

  Answered 3 years ago by JBL Support

  
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Q: QuestionWhat is the warranty on these?

Asked 6 months ago by Anonymous.

This question was asked about the related product: JBL - Tune 235NC True Wireless Noise Cancelling In-Ear Earbuds - Black

• A:Answer It’s definitely worth it it’s saved me more money than I thought

  Answered 1 month ago by IsmaelF

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Q: QuestionCan these be charged on a wireless charger?

Asked 9 months ago by Joe.

• A:Answer Nope. But the battery lasts a really long time. Bought them in march, charged them twice as of august 15th.

  Answered 7 months ago by JuanIVerified Purchase

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Q: QuestionCan I use one ear bud if I choose.

Asked 9 months ago by Operation.

• A:Answer Yes you can I often times do this but you lose the noise cancelling feature.

  Answered 8 months ago by SkeletorVerified Purchase

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Q: QuestionHow do these. Compare to Apple

Asked 10 months ago by Anonymous.

• A:Answer I would rate these much higher than the Apple earplugs. The apple plugs cost more. They didn’t fit well, constantly slipping out of his ears and he lost 1 out of each pair (2) that were purchased. I highly recommend this product.

  Answered 9 months ago by BarrieCVerified Purchase

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Q: QuestionAre these ear buds touch sensitive.

Asked 10 months ago by Touchsensative.

• A:Answer Yes they are touch sensitive

  Answered 9 months ago by KalaxianVerified Purchase

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Q: QuestionWOULD THESE PROTECT EARS AT A GUN RANGE?

Asked 10 months ago by MDL62.

• A:Answer I doubt it would protect your hearing alone with over ear protection as long as you have the outer protection unobstructed to maximize its protective value. Regular earplugs is still the primary recommendation for this activity. Because everyone has different sized cavities there will likely not be enough protection for all persons. Best practice is to use regular earplugs the compliment your ears and grant the best protection. This is my opinion not endorsed by any company. I am very protective of my hearing and I would not wear these to a firing range for two reasons. 1- They could distract you and cause you to become emotional or enthusiastic and potentially cause an accident. 2- Proper protective gear is always the correct course. WillFS

  Answered 9 months ago by WillFSVerified Purchase

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Q: QuestionAre They Compatiable With Apple I Phone

Asked 10 months ago by vic.

• A:Answer Yes! But you need to download the JBL app.

  Answered 10 months ago by erycluccasVerified Purchase

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Q: QuestionWhat’s the difference between the JBL 235 Mc and the JBL tune beam ear pods

Asked 10 months ago by Tom.

• A:Answer Thanks for your inquiry. Our JBL Tune 235NC TWS and JBL Tune Beam both have JBL Pure Bass Sound, Active Noise Cancelling, and Ambient Aware features. Our JBL Tune Beam offers an impressive maximum playtime of up to 48 hours, along with multi-point connectivity that allows you to easily switch between two devices. It is also designed with an IP54 rating, making it water-resistant and dustproof for added durability. Meanwhile, our JBL Tune 235NC TWS provides up to 40 hours of maximum playtime. It features an IPX4 rating, ensuring resistance to sweat and water.

  Answered 10 months ago by JBL Support

  
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