“My earbuds are no longer syncing with one another. I have followed all of the factory reset instructions on the JBL website and nothing is working. Only one earbud shows up on my phone and the other just stays in discoverable mode.”
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Please try to manually pair the earbuds with each other: -You simply click the button on both the left and the right pod 3 times. -Take them out of the charging case first. This forces a new pairing between the pods, and the left pod should automatically pair with the right pod from now on, when you remove both pods from the charging case.
Sorry, there was a problem. Please try again later.try leaving the bud that syncs in the case while the one that doesn't out to sync. I turned that one off and back on while my devices bluetooth was off. turned that on after restarting there unconnected bud and they found each other that way. good luck
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