Questions & Answers

Q: QuestionDoes the charging cable come included with the headphones?

• A:Answer The charging cable is included with the JBL Tune 520BT headphones.

Q: QuestionDo these headphones have adjustable headband?

• A:Answer These headphones have an adjustable headband.

Q: QuestionAre these headphones compatible with voice assistants like Siri?

• A:Answer These headphones are compatible with Siri.

Q: QuestionDoes an audio (optical) attachment for samsung tv come with these or do they plug into all tv's?

Asked 4 months ago by Jan.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Thank you for your question. Our JBL Tune 520BT can connect to any Bluetooth-enabled device, including TVs that support Bluetooth. However, please know that these headphones are primarily designed for use with phones, tablets, and laptops for streaming audio and music. When used with video content on a TV, you may experience some audio-video delay, as it does not support low-latency codecs. Additionally, our Tune 520BT does not support wired connections, so it cannot be connected to a TV via an aux cable.

  Answered 4 months ago by JBL Support

  
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Q: QuestionWill these headphones work with a Samsung Galaxy S24 phone?

Asked 18 hours ago by Desi.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Thanks for your question. Yes, our JBL Tune 520BT can connect to any Bluetooth-enabled source device, whether it be a Samsung Galaxy S24, other smartphones, or a tablet.

  Answered 2 hours ago by JBL Support

  
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Q: QuestionCan I use these headphones with a portable cd player with Bluetooth

Asked 3 days ago by Pw.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Thanks for your question. Our JBL 520BT uses a Bluetooth connection. Please ensure that your CD player can transmit a Bluetooth signal.

  Answered 2 days ago by JBL Support

  
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Q: QuestionWill these headphones work with a Roku Smart TV?

Asked 1 month ago by Bee.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Thank you for your question. Our JBL Tune 520BT can connect to any Bluetooth-enabled device, including TVs that support Bluetooth. However, please know that these headphones are primarily designed for use with phones, tablets, and laptops for streaming audio. When used with video content on a TV, you may experience some audio-video delay, as it does not support low-latency codecs.

  Answered 1 month ago by JBL Support

  
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Q: QuestionDo these headphones have an inactivity auto-off feature or do I need to turn them off manually with each use?

Asked 1 month ago by Softmachine.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Automatic

  Answered 1 month ago by EddieVerified Purchase

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Q: QuestionWhere can you purchase replacement ear pads?

Asked 2 months ago by Nao.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Thanks for reaching out. You may contact us to check availability and place an order directly on our JBL hotline: (800) 336-4525

  Answered 2 months ago by JBL Support

  
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Q: Questiondo these headphones work well for hearing impaired users?

Asked 3 months ago by freddo.

• A:Answer Thanks for your question. Our JBL Tune 520BT and other headphones are not specifically designed for hearing-impaired users.

  Answered 3 months ago by JBL Support

  
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Q: QuestionCan I charge these headphone with my iphone 16 usb c charging cable ?

Asked 4 months ago by rm301.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Yes, you can safely use your iPhone 16 USB-C charging cable to charge your JBL Tune 520BT headphones. Our JBL Tune 520BT uses a USB-C port for charging.

  Answered 4 months ago by JBL Support

  
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Q: QuestionAre the headphones sweat proof?

Asked 5 months ago by Awh.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Yes

  Answered 4 months ago by RodneySVerified Purchase

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Q: Questionare they compatable with a laptop

Asked 6 months ago by bobo.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Tried connecting to mine but wasn't finding the headphones thru Bluetooth sadly

  Answered 3 months ago by SerenityVerified Purchase

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Q: Questionare these headphones compatible with ps5 and Nintendo?

Asked 7 months ago by Lorena.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Yes

  Answered 6 months ago by SergioRVerified Purchase

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Q: QuestionDo your your headphones connect to TVs brand TCL? It's a TCL Smart TV.

Asked 7 months ago by qb.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Thanks for your question. Our JBL Tune 520BT is recommended to be paired with mobile phones, tablets, and laptops via Bluetooth. As long as your TCL TV is Bluetooth-capable, it will connect. However, you may encounter audio-video delays when you're using it to connect with your TV since these headphones don't have a low latency codec.

  Answered 7 months ago by JBL Support

  
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Q: Questioncan 2sets be connected to a tv ? Are there any wire connections , if so what are the types ? usb ,hdmi. pin , lan, or other ? Tom

Asked 10 months ago by tn.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Thank you for your inquiry. Please note that our JBL Tune 520BT is designed for Bluetooth connectivity with one device at a time. As this model does not have a wired connection option, you may experience a slight delay between audio and video when using it with your TV.

  Answered 10 months ago by JBL Support

  
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Q: QuestionWill these work with ps5?

Asked 10 months ago by joe.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer With 3.5 jack cable you won't have problems, but I really don't know if they are wirelessly compatible

  Answered 6 months ago by SergioRVerified Purchase

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Q: QuestionAre these compatible with Galaxy A15?

Asked 11 months ago by Catie.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Yes

  Answered 6 months ago by SergioRVerified Purchase

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Q: QuestionDoes it works with Microsoft teams call?

Asked 1 year ago by AMR.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Yes if you are only connected via Bluetooth from the device you are using Teams on because it does not have an aux port or audio jack.

  Answered 1 year ago by kidnameSpridelVerified Purchase

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