Questions & Answers

Q: QuestionCan I use an app to customize the sound of these earbuds?

• A:Answer Yes, you can use the JBL Headphones app to customize the sound.

Q: QuestionDo these earbuds have a built-in microphone?

• A:Answer Yes, these earbuds have a built-in microphone.

Q: QuestionWhat is the total playback time for these earbuds?

• A:Answer The total playback time for these earbuds is up to 40 hours.

Q: QuestionAre these earbuds water resistant?

• A:Answer Yes, these earbuds are water and dust resistant with IP54.

Q: QuestionHow many bluetooth devices can these earbuds connect to?

• A:Answer These earbuds can connect to up to eight bluetooth devices.

Q: QuestionHow long does it take to fully charge these earbuds?

• A:Answer It takes two hours to fully charge these earbuds.

Q: QuestionHow do you turn them on or off

Asked 6 months ago by Bioman.

• A:Answer to pause, just tap the side of the earbud. If you are done using all together just put them back inside the case. Once they are taken out of the case they automatically connect to your device.

  Answered 5 months ago by Pkavanah

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Q: QuestionCan I use these in the shower? I see that they waterproof but like I’m from an age that electronics would kill you if you had them in the bath/shower. So just want to be sure. Not that I think they will murder me. But I don’t want to murder them either.

Asked 6 months ago by CatieK.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Thanks for your inquiry. The JBL Vibe Beam 2 earbuds have an IP54 rating, making them splashproof and dustproof. However, we don’t recommend using them in the bath or shower, as they are not designed to withstand submersion in water. If interested, you may check out our waterproof portable speakers like our JBL Clip 5 and JBL Go 4.

  Answered 6 months ago by JBL Support

  
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Q: QuestionCan you use either just the left one or just the right one at a time?

Asked 8 months ago by MicroG.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes you can.

  Answered 7 months ago by ChelseaVerified Purchase

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Q: QuestionDo these have independent volume control?

Asked 8 months ago by volumecontrol.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes, our JBL Vibe Beam 2 has volume control. We recommend connecting your headphones to our JBL Headphones App after pairing them with your device. In the app, go to "Gestures" and tap on Customized Gesture and select Volume Control.

  Answered 8 months ago by JBL Support

  
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Q: QuestionCan I also pair it with an Iphone?

Asked 9 months ago by JeanD.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes, our JBL Vibe Beam 2 TWS earbuds can be paired with an iPhone. They are compatible with any Bluetooth-enabled device, including iPhones.

  Answered 9 months ago by JBL Support

  
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Q: QuestionDo they announce notifications? (Messages etc)

Asked 1 week ago by Anonymous.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes

  Answered 2 days ago by BlancaNVerified Purchase

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Q: QuestionCan these pair with a iphone

Asked 1 month ago by Anonymous.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes, I have the iPhone 15 and they pair perfectly

  Answered 3 weeks ago by CandacePVerified Purchase

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Q: QuestionCan these be used by an autistic child that has sensory issues to silence loud sounds or music

Asked 1 month ago by Anonymous.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer I can vacuum with them in my ears and I don’t hear it at all. Just my music. Thumbs up

  Answered 1 month ago by CathyPVerified Purchase

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Q: QuestionAre these compatible with iPhone 11?

Asked 2 months ago by Mary.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes

  Answered 2 days ago by BlancaNVerified Purchase

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Q: QuestionCan you skip to the next music track, pause or go back?

Asked 3 months ago by Generallee.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer All three

  Answered 2 months ago by user830848Verified Purchase

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Q: QuestionDo they stay in your ear? Thx

Asked 3 months ago by Belka.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes, better than air pods in my opinion.

  Answered 3 months ago by DMR57Verified Purchase

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Q: QuestionWill they connect to my Mac Book Pro???

Asked 3 months ago by Nick.

• A:Answer Yes they do

  Answered 2 months ago by RegeniaI

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Q: QuestionAre they compatible with the iPhone? Am I better getting apple AirPods? What’s the difference?

Asked 4 months ago by Anonymous.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer My friend recommended these after he uses them at the gym with his iPhone. I have an iPhone. We both effortlessly connected them and we didn’t spend a couple hundred bucks.

  Answered 1 month ago by CathyPVerified Purchase

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