“iPhone 7plus case removed and on dock properly but is not charging or connecting. How do I correct?”

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• That phone model doesnt have the qi technology for wireless charging. Only iphone 8 or newer.

  Answered by Ksalla 7 years ago

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• The iphone 7 cannot be wirelessly charged. The phone was not built with that capability/feature. Only iPhone 8 or newer has this Qi technology for wireless charging.

  Answered by Ksalla 7 years ago

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• Only works with iPhone 8, iPhone 8Plus and iPhone X

  Answered by Gaelforce 7 years ago

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